Senior App Support & Observability Engineer

Veriipro; San Leandro (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Veriipro in San Leandro, CA seeks a Senior Application Support Engineer to provide L3 support across production and non-production environments. The role emphasizes Java and React.js expertise, observability, dashboards, troubleshooting, and incident triage to maintain stability and reliability.

You will collaborate with development and cross-functional teams, mentor juniors, and help deploy and configure applications, document procedures, and contribute to preventive actions.

Qualifications

• Hands-on React.js development experience.
• Strong Java knowledge.
• Experience with observability tools and dashboards.
• Troubleshooting and incident management skills.
• Excellent communication and teamwork.

Responsibilities

• Provide L3 application support for production and non-production environments.
• Troubleshoot and resolve issues using Java and React.js expertise.
• Implement observability practices to monitor health and performance.
• Create and maintain dashboards for application metrics and performance monitoring.
• Triage complex issues and collaborate with development teams on resolution.
• Perform root cause analysis and recommend preventive actions.
• Assist with application deployment and configuration across environments.
• Document troubleshooting procedures, resolutions, and best practices.
• Mentor and support junior team members.

Skills

React.js

Java

Observability tools

Dashboards

Troubleshooting

Communication

Teamwork

Tools

CI/CD

SQL

Job description

Veriipro in San Leandro, CA seeks a Senior Application Support Engineer to provide L3 support across production and non-production environments. The role emphasizes Java and React.js expertise, observability, dashboards, troubleshooting, and incident triage to maintain stability and reliability.

You will collaborate with development and cross-functional teams, mentor juniors, and help deploy and configure applications, document procedures, and contribute to preventive actions.