Azure-Driven Enterprise App Support & Development Engineer

Veriipro; Bedford (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

Veriipro seeks an experienced Application Support & Development Engineer to support and enhance enterprise applications across Health Sciences, Translational Sciences, and Development. You will collaborate with infrastructure, security, architecture, and business teams to ensure reliable, secure, and compliant applications.

The role covers production support, database administration, and Azure infrastructure, with onboarding of new applications and coordination of vendor services.

Qualifications

• 5+ years experience in application support or production support.
• Experience with Windows and/or Linux enterprise applications.
• Database administration on SQL Server, Oracle, or PostgreSQL.
• Knowledge of Microsoft Azure, including Azure Portal, VMs, storage, and networking.
• Strong problem-solving, documentation, and communication skills.
• Vendor management and SLA oversight experience.

Responsibilities

• Provide maintenance, administration, and production support for enterprise applications.
• Lead managed services oversight by coordinating vendor-delivered support and services.
• Install, configure, patch, upgrade, deploy, and validate applications and supporting databases.
• Support Azure-based environments, including application servers, storage, networking, backups, and readiness.
• Evaluate new application requests and assess architecture, security, IAM, and compliance requirements.
• Prepare technical assessments, solution recommendations, and documentation for reviews.
• Coordinate onboarding with Enterprise Architecture, Infrastructure, Security, and Operations teams.
• Troubleshoot production issues, manage incident resolution, and respond to critical (P1) incidents.
• Collaborate with IAM teams to implement automated user provisioning and de-provisioning.
• Develop and maintain operational documentation, runbooks, support procedures, and knowledge articles.
• Monitor vendor performance, SLA compliance, incident trends, and recommend improvements.
• Communicate project status, risks, and technical issues to business stakeholders and IT leadership.

Skills

5+ years in app support

Windows/Linux support

Azure knowledge

Vendor management

Documentation

Cross-functional collaboration

Tools

SQL Server

Oracle DB

PostgreSQL

Azure Portal

Job description

Veriipro seeks an experienced Application Support & Development Engineer to support and enhance enterprise applications across Health Sciences, Translational Sciences, and Development. You will collaborate with infrastructure, security, architecture, and business teams to ensure reliable, secure, and compliant applications.

The role covers production support, database administration, and Azure infrastructure, with onboarding of new applications and coordination of vendor services.