Senior App Production Support Lead — Onsite in Charlotte

Accenture; Charlotte (NC); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Job summary

Accenture Flex in Charlotte, NC is seeking an experienced software detective to join onsite 3 days per week. You will diagnose issues across multiple components of critical business systems and lead the team to perform effectively.

Apply deep technical knowledge to resolve complex software problems and collaborate with cross-functional teams to improve reliability. The role requires a minimum of 6 years of experience and advanced Unix Shell scripting, plus an Associate's degree.

Qualifications

• 6+ years of work experience
• Advanced proficiency in Unix Shell Scripting
• Onsite client work 3 days per week in Charlotte NC
• Associates degree

Responsibilities

• Act as a software detective, identifying and solving issues within multiple components of critical business systems.
• Mentor and coordinate the team, collaborate with multiple teams, and contribute to key decisions.
• Provide solutions to problems for the immediate team and across teams, ensuring reliability.
• Apply deep technical knowledge to diagnose and resolve complex software issues.
• Collaborate with cross functional teams to enhance system reliability and performance.
• Support and guide less experienced colleagues by sharing expertise and best practices.
• Contribute to development and implementation of innovative solutions to improve business processes.
• Analyze recurring problems and recommend improvements to prevent future incidents.

Skills

Unix Shell Scripting

6+ years of work experience

Onsite client work 3 days per week in

Education

Associates degree

Tools

C sharp

MySQL

Apache Hive

Teradata Database

C++ Programming

Job description

Accenture Flex in Charlotte, NC is seeking an experienced software detective to join onsite 3 days per week. You will diagnose issues across multiple components of critical business systems and lead the team to perform effectively.

Apply deep technical knowledge to resolve complex software problems and collaborate with cross-functional teams to improve reliability. The role requires a minimum of 6 years of experience and advanced Unix Shell scripting, plus an Associate's degree.