Senior APM & Infrastructure Lead — Enterprise Observability

ITSMF; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid vacation & sick leave

Job summary

Truist seeks a senior Infrastructure Engineer to lead APM initiatives and deliver tailored observability solutions in complex enterprise environments. You will act as a technical authority, collaborating with internal and external partners to design, implement, and optimize performance monitoring across cloud, on-prem, and microservices stacks.

You will set the long-term vision for APM capabilities, influence architectural decisions across platform and SRE teams, and drive data-driven

Qualifications

• Required: Bachelor's degree in CS/Engineering/Information Systems or related field.
• Minimum of 7 years of professional experience in infrastructure engineering.
• Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.
• Preferred: hands-on APM experience with Dynatrace, AppDynamics, New Relic, Datadog, or similar.
• Preferred: OpenTelemetry and custom instrumentation.
• Preferred: strong cloud, Kubernetes, and microservices background.

Responsibilities

• Designs, builds, and manages enterprise infrastructure platforms across cloud, network, database, storage, platform, computing, or middleware domains.
• Develops and applies automation, monitoring, and optimization techniques for high availability and performance.
• Collaborates with cross-functional teams and external partners to integrate new technologies and improve infrastructure standards.
• Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
• Ensures compliance with technology strategies, standards, and governance to mitigate risks.
• Provides technical guidance and training to infrastructure teams.
• Drives operational improvements and scalable patterns through field experience.

Skills

Cloud platforms

Kubernetes

Microservices

Automation scripting

Forward deployed engineering

Education

Bachelor’s degree in Computer Science/Engineering/Information Systems or related field

Tools

Dynatrace

AppDynamics

New Relic

Datadog

OpenTelemetry

Job description

Truist seeks a senior Infrastructure Engineer to lead APM initiatives and deliver tailored observability solutions in complex enterprise environments. You will act as a technical authority, collaborating with internal and external partners to design, implement, and optimize performance monitoring across cloud, on-prem, and microservices stacks.

You will set the long-term vision for APM capabilities, influence architectural decisions across platform and SRE teams, and drive data-driven