APM Lead & Senior Infrastructure Engineer (Observability)

Truist Financial Corporation; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Truist Financial Corporation is seeking an exceptionally seasoned APM Lead (Application Performance Monitoring) - Senior Infrastructure Engineer with a strong Forward Deployed Engineering focus. The role blends high‑level technical leadership with hands‑on, customer‑facing engineering to design and deploy tailored observability for complex enterprise environments.

You will bridge product capabilities with customer needs, shaping long‑term APM strategy while rapidly delivering customized,

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
• Minimum of 7 years of professional infrastructure engineering experience.
• Advanced knowledge of enterprise infra technologies across cloud, network, database, storage, platform, computing, and middleware.

Responsibilities

• Works to achieve operational targets with major impact on the infrastructure engineering department or job area results.
• Designs, builds, manages, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
• Develops and applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Manages large infrastructure projects and programs aligned with organizational strategy and regulatory requirements.
• Collaborates with cross-functional teams and external partners to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
• Ensures compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Reviews infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Provides strong technical guidance, training, and direction to infrastructure teams and lower-level technical professionals.
• Demonstrates innovative influence with stakeholders in supporting business objectives and technical strategic objectives.

Skills

Strategic leadership

Customer-facing engineering

Observability focus

Education

Bachelor's degree or equivalent

Tools

Dynatrace

AppDynamics

New Relic

Datadog

OpenTelemetry

Job description

Truist Financial Corporation is seeking an exceptionally seasoned APM Lead (Application Performance Monitoring) - Senior Infrastructure Engineer with a strong Forward Deployed Engineering focus. The role blends high‑level technical leadership with hands‑on, customer‑facing engineering to design and deploy tailored observability for complex enterprise environments.

You will bridge product capabilities with customer needs, shaping long‑term APM strategy while rapidly delivering customized,