Senior Apartment Maintenance & Service Manager

JBG Smith; Washington (District of Columbia); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Bonus program

Renewal incentives

Housing discount

Job summary

JBG SMITH, based in Washington, DC, is seeking a Service Manager to lead high-performance maintenance teams across our communities. You will direct daily activities, coach staff, and ensure work orders are completed within 24 hours while maintaining safety and quality standards.

Ideal candidates bring at least five years of maintenance experience in apartments or similar settings, with prior supervisory experience, CFC certification, and plumbing/electrical training.

Qualifications

• Five years of maintenance experience in apartments, hotels, or similar environment.
• Prior leadership and supervisory experience.
• CFC certification and plumbing and electrical training / proficiency.
• Must have a valid driver\'s license and dependable transportation, including on-call hours.
• Ability to routinely lift to 50 pounds (supplies, appliances, etc.).

Responsibilities

• Build a strong and cohesive service team that is technically proficient and motivated to perform including assisting, training, and coaching all service team members.
• Set the daily work schedule to ensure that all work orders are addressed within 24 hours and all emergencies are appropriately handled immediately, including on-call hours.
• Conduct move-out inspections and oversee the make ready process to confirm that all vacant units are ready for show and resident move-in within 5 days.
• Inspect the community daily to identify any items that need maintenance or repair.
• Perform repairs and preventative maintenance on building systems.
• Oversee work completed by vendors and staff to ensure it meets high quality standards.
• Utilize a cost-effective approach to order parts, procure contracts and reduce waste.
• Maintain a safe work environment including conducting safety training and inspections.

Skills

Maintenance proficiency

Leadership

Customer service

Safety training

Education

High school diploma or equivalent

Tools

CFC certification

Plumbing training

Electrical training

Job description

JBG SMITH, based in Washington, DC, is seeking a Service Manager to lead high-performance maintenance teams across our communities. You will direct daily activities, coach staff, and ensure work orders are completed within 24 hours while maintaining safety and quality standards.

Ideal candidates bring at least five years of maintenance experience in apartments or similar settings, with prior supervisory experience, CFC certification, and plumbing/electrical training.