Senior Annuities Operations Analyst (Post-Issue)

PVH (Tommy Hilfiger/Calvin Klein); Batesville (AR); On-site; USD 75,000 - 100,000; Full time

Job summary

KKR, a leading global investment firm, seeks a Post Issue/TPA Oversight professional for Global Atlantic processing. You will partner with operational teams, product, compliance, legal, and key vendor partners to ensure efficient annuity administration.

Responsibilities include establishing policies, ensuring timely post issue transactions, improving customer experience, and driving continuous process and system enhancements while managing risk and cost.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5 years of industry experience in life/annuity or TPA vendor management preferred.
• Inforce and claims experience strongly preferred.
• Strong business acumen and ability to translate business plans into actionable solutions.
• Effective verbal and written communication.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.

Responsibilities

• Support policies, procedures and strategies for efficient annuity processing.
• Ensure timely and accurate processing of Post Issue transactions.
• Drive improvements to customer experience with QA controls.
• Analyze problems and propose systemic or procedural solutions.
• Collaborate with GA and TPA partners on day-to-day work and escalations.
• Support procedure writing and training as needed.

Skills

Process improvement

Operations knowledge

Verbal communication

Written communication

Decision making

Education

Bachelor's degree or equivalent

Job description

KKR, a leading global investment firm, seeks a Post Issue/TPA Oversight professional for Global Atlantic processing. You will partner with operational teams, product, compliance, legal, and key vendor partners to ensure efficient annuity administration.

Responsibilities include establishing policies, ensuring timely post issue transactions, improving customer experience, and driving continuous process and system enhancements while managing risk and cost.