Senior Animal Care Lead - Shelter Ops & Training

SPCA of Texas; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

SPCA of Texas in Dallas is seeking a Lead Animal Care Specialist to oversee daily shelter operations and provide daily routine care for animals in our care. You will supervise team activities, ensure adherence to established protocols, and assist with customer inquiries and animal adoptions.

The role requires strong communication, animal handling knowledge, and the ability to coordinate across teams. You may perform minor medical procedures, monitor animal health, and help maintain equipment,

Qualifications

• Must possess clear verbal and written communication skills to ensure accurate reporting of staff, animal health, or equipment concerns.
• Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
• Ability to learn and quickly adapt to changes in programs and procedures.
• Ability to create and sustain positive working relationships within the SPCA of Texas, with volunteers, the public, and be a team player.
• Certified euthanasia training

Responsibilities

• Create a supportive learning environment and teach technical skills to team members according to the outlined protocols.
• Open and close ACC daily; cover in absence of leads per supervisor.
• Fill in for other ACC areas and perform tasks as needed.
• Oversee daily shelter operations and animal care tasks.
• Maintain quality control by inspecting staff performance.
• Answer staff questions and report policy violations to supervisors.
• Assist with initial customer inquiries and issues.
• Report health or behavior issues to supervisors.
• Care for, feed, monitor, medicate and perform minor treatments.
• Perform minor medical procedures such as vaccinations and fecal testing.
• Assist prospective clients in selecting animals for adoption.
• Advise new owners on pet examinations and adoption benefits.
• Provide information to the public about SPCA of Texas programs.
• Keep inventory of program supplies and report shortages.
• Maintain equipment and report problems.
• Assist in euthanasia under supervision when needed.
• Assign staff to manage breaks and lunches.
• Protect confidential information on customers and donors.
• Attend work on time and adhere to breaks.
• Engage with volunteers to support them and improve the program.
• Be an ambassador for SPCA of Texas and promote support options.
• Additional tasks as assigned.
• Demonstrate SPCA of Texas core values

Skills

Verbal communication

Written communication

Animal handling

Team player

Euthanasia training

Job description

SPCA of Texas in Dallas is seeking a Lead Animal Care Specialist to oversee daily shelter operations and provide daily routine care for animals in our care. You will supervise team activities, ensure adherence to established protocols, and assist with customer inquiries and animal adoptions.

The role requires strong communication, animal handling knowledge, and the ability to coordinate across teams. You may perform minor medical procedures, monitor animal health, and help maintain equipment,