Senior Analytics Lead – Servicing & Credit Risk

Silver Hill Capital; Coral Gables (FL); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Silver Hill Capital, based in Coral Gables, FL, is seeking a Senior Business Analyst to anchor analytics for its commercial servicing business. This role partners with the President & CEO to build dashboards and data models that provide real-time visibility into portfolio performance, capacity, and investor outcomes across servicing segments.

Hybrid work is available. The ideal candidate translates complex servicing, lending, and credit data into decision-ready insight for senior leaders and

Qualifications

• 5-8 years of analytics or business intelligence experience in mortgage servicing, consumer or commercial lending, or financial services.
• Demonstrated ability to lead cross-functional initiatives and deliver measurable process improvements.
• Ability to translate data into decision-ready insights and present to senior leaders.

Responsibilities

• Build and maintain dashboards, data visualizations, and self-service analytics with real-time visibility across servicing segments.
• Develop portfolio-performance analytics and early-warning tools to forecast delinquency and credit-risk trends.
• Design capacity and organizational-effectiveness models to optimize staffing and productivity.
• Create analytics supporting investor reporting and oversight, surfacing exceptions early.
• Lead cross-functional initiatives end-to-end across Credit Risk, Loan Administration, Servicing/REO, Legal & Compliance, Sales, and Strategy.
• Source, model, and validate data from systems of record and translate into governance reporting.
• Prepare and present complex financial and operational analyses to senior leaders in executive-ready formats.
• Apply AI-forward analytical tools to automate reporting and accelerate insight.
• Identify and re-engineer servicing processes to improve efficiency and data quality.
• Partner with leadership to define KPIs and benchmarks for servicing, credit performance, and profitability.

Skills

Power BI

Alteryx

SQL

Excel

AI-forward analytics

Data analysis

Executive communication

Leadership potential

Lean Six Sigma thinking

Education

Bachelor’s degree in quantitative/finance/analytics

Master’s degree (preferred)

Tools

Power BI

Alteryx Designer

Job description

Silver Hill Capital, based in Coral Gables, FL, is seeking a Senior Business Analyst to anchor analytics for its commercial servicing business. This role partners with the President & CEO to build dashboards and data models that provide real-time visibility into portfolio performance, capacity, and investor outcomes across servicing segments.

Hybrid work is available. The ideal candidate translates complex servicing, lending, and credit data into decision-ready insight for senior leaders and