Senior Analyst, Telecom Procurement

ADT; Center Square (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

ADT is seeking a procurement-focused professional to coordinate telecommunication circuits for company use and for customers. You will work with Project Managers to ensure timely installation and delivery within project scope.

The role emphasizes strong communication with providers and internal teams, accuracy in reporting, and maintaining vendor relations while adapting to changing schedules in a fast-paced environment in Center Square, PA.

Qualifications

• Associates degree or equivalent combination of education and experience.
• 10-key experience is required.
• Knowledge of Carrier portal.
• Experience in MAS.
• Knowledge of Excel.

Responsibilities

• Maintain vendor relations with telecommunication service providers.
• Communicate effectively via email, phone, site visits, or teleconference.
• Coordinate with customers and internal teams to manage multiple priorities within tight timeframes.
• Prepare routine reports and correspondence.
• Assist in calculating discounts, percentages, and common fractions.

Skills

Effective communication

Customer service

Adaptability

Attention to detail

Time management

Education

Associates degree or equivalent experience

Tools

10-key experience

Carrier portal

MAS

Excel

Job description

Summary: Responsible for working with other departments to procure telecommunication circuits for both company use and primarily, customer premise use. Works closely with internal Project Managers to ensure circuits are installed and delivered on time and within scope of the overall project.

Duties and Responsibilities

• Maintain superior vendor relations with telecommunication service providers.
• Ability to communicate effectively using a variety of means (email, telephone, site visits, teleconference) is necessary.
• Must be able to deal effectively with customers and the public, handle multiple priorities, and operate within a short time frame.
• Ability to write routine reports and correspondence.
• Ability to calculate figures and amounts such as discounts, percentages, common fractions, and decimals.
• Ability to apply concepts of basic algebra.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
• Ability to concentrate on a task without being distracted.
• Ability to maintain composure, keep emotions in check, and avoid aggressive behavior, even in very difficult situations.

Minimum Qualifications

• Associates degree and four years of accounting or telecommunications experience or equivalent combination of education and experience.
• 10-key experience is required.
• Knowledge of Carrier portal.
• Experience in MAS.
• Knowledge of Excel.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.