Senior Analyst: State Accounts & Strategy

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking a detail-oriented professional to lead program development and implement strategies that improve business decisions. You will identify insights, design workflows, and implement process improvements to enhance products and services for colleagues and customers.

You will analyze operational data, streamline processes, and guide projects with internal and external stakeholders while ensuring compliance and communicating milestones clearly.

Qualifications

• Bachelor's Degree in a related field is preferred.
• Four years of experience in a related field is required.
• Excellent analytical and problem-solving skills to identify and implement changes.
• Organizational skills and ability to prioritize multiple activities.
• Excellent verbal, written communication and interpersonal skills.
• Ability to lead and contribute to business unit or corporate projects.
• Proficient in Microsoft Office Suites and relevant systems knowledge.
• Ability to develop and maintain effective working relationships.

Responsibilities

• Identify insights to enhance business decision making and inform projects.
• Develop and improve workflows and processes to enhance service and reduce costs.
• Identify and analyze problems and develop recommendations for solutions.
• Lead projects and teams to achieve desired results.
• Document and communicate project concepts, milestones and outcomes.
• Recommend and assist with standard policies and procedures.
• Ensure corporate compliance is communicated, implemented and monitored.
• Participate in systems testing and propose process improvements.
• Provide support to internal departments and external entities with information and training.
• Create and present reports and presentations displaying operational data and proposed changes.

Skills

Analytical thinking

Excellent communication

Project coordination

Stakeholder interaction

Organizational skills

Education

Bachelor's Degree in a related field

Tools

NCompass

MembersEdge

FACETS

Availity

Content Manager

CRM knowledge

Microsoft Office

Job description

Blue Cross Blue Shield of Michigan is seeking a detail-oriented professional to lead program development and implement strategies that improve business decisions. You will identify insights, design workflows, and implement process improvements to enhance products and services for colleagues and customers.

You will analyze operational data, streamline processes, and guide projects with internal and external stakeholders while ensuring compliance and communicating milestones clearly.