Senior Analyst Relations & External Communications Manager

Global Payment Holding Company; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Global Payments is seeking a senior analyst relations leader to shape and drive our communications with industry analysts and influencers. You will collaborate with Product, Technology and business leaders to craft compelling innovation stories and supporting materials.

You will manage analyst briefings, inquiries and research engagements while guiding leadership on effective communications. A strong writing and relationship-building background in B2B tech is essential.

Qualifications

• 8-12 years of experience in public relations, corporate communications, analyst relations or related field.
• Experience in B2B technology, fintech, payments, software or financial services communications.
• Experience with industry analysts, research firms or influencer programs.
• Exceptional writing, editing and storytelling skills for diverse audiences.
• Ability to work with senior leaders and subject matter experts.
• Strong project management and stakeholder management skills.

Responsibilities

• Develop and lead Global Payments' analyst relations program and build relationships with key analysts and influencers.
• Partner with Product, Technology and business leaders to identify and communicate innovation stories.
• Create messaging, briefing materials, presentations and thought leadership content on tech, AI and trends.
• Coordinate analyst briefings, inquiries, reports and research engagements for leadership preparation.
• Support media relations related to technology, innovation, products and corporate initiatives.
• Identify opportunities for speaking engagements, awards and industry events; measure outcomes and provide insights.

Skills

Analyst relations

Public relations

Executive presence

Writing and storytelling

B2B technology communications

Job description

What You'll Own

Develop and lead Global Payments' analyst relations program, building strong relationships with key industry analysts and influencers, and our line of business leaders. Partner with Product, Technology and business leaders to identify and communicate innovation stories that strengthen market perception and support business objectives. Create messaging, narratives, briefing materials, presentations and thought leadership content focused on technology, innovation, artificial intelligence and industry trends. Coordinate analyst briefings, inquiries, reports and research engagements while helping leaders prepare for interactions with confidence. Support media relations efforts related to technology, innovation, products and corporate initiatives. Identify opportunities to showcase Global Payments leaders through speaking engagements, awards, industry events and thought leadership platforms. Monitor industry trends, competitive activity, analyst research and emerging issues to identify opportunities and risks. Measure and report on analyst relations and communications outcomes, providing insights that help inform future strategies.

• 8-12 years of experience in public relations, corporate communications, analyst relations or a related field.
• Experience in B2B technology, fintech, payments, software or financial services communications preferred.
• Demonstrated experience working with industry analysts, research firms or influencer programs.
• Exceptional writing, editing and storytelling skills with the ability to simplify complex topics for diverse audiences.
• Strong executive presence and the confidence to work directly with senior leaders and subject matter experts.
• Proven ability to manage multiple priorities and adapt quickly in a fast-moving environment.
• Sound judgment and a calm, solutions-oriented approach to navigating challenging situations.
• Experience developing strategic messaging, thought leadership content and integrated communications programs.
• Strong project management, collaboration and stakeholder management skills.
• Intellectual curiosity and a passion for technology, innovation and the evolving future of commerce.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

EEOC Statement 1

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

EEOC Statement 2

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

Accessibility Requests

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

About Global Payments

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we've built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500 company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are - or wherever you want to be - we're there, ready to support you. For more information, visit company.globalpayments.com. Global Payments and Worldpay recently joined forces, and we're currently operating across two Workday application systems. If you don't see one of your applications here, it may have been submitted in the Worldpay Workday system instead.