Senior Analyst Relations & External Communications Manager

Global Payment Holding Company; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Global Payments is seeking a Senior Analyst Relations & External Communications Manager to shape the future of global commerce. You will establish an analyst relations program, work with Product, Technology, and executives to craft compelling stories about innovation, AI, and payments.

You will translate complex technology into clear external narratives, manage analyst relationships, support media opportunities, and advise leaders in a fast-moving environment.

Qualifications

• 8-12 years in public relations, corporate communications, analyst relations or a related field.
• Experience in B2B technology, fintech, payments, software or financial services communications.
• Exceptional writing, editing and storytelling with the ability to simplify complex topics.

Responsibilities

• Develop and lead Global Payments' analyst relations program and build relationships with analysts and business leaders.
• Collaborate with Product, Technology and business leaders to communicate innovation stories.
• Create messaging, briefing materials, presentations and thought leadership content on technology, AI and industry trends.
• Coordinate analyst briefings, inquiries, reports and research engagements.
• Support media relations for technology, innovation, products and corporate initiatives.
• Identify opportunities to showcase Global Payments leaders through speaking engagements and industry events.
• Monitor industry trends, analyst activity and emerging issues to inform strategy.
• Measure and report analyst relations outcomes to drive future plans.

Skills

Analyst relations

Executive presence

Storytelling

Project management

Stakeholder mgmt

B2B tech comms

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Senior Analyst Relations & External Communications Manager to join our ever evolving team and help shape the future of global commerce.

Reporting to the Vice President, External Communications, this role will be responsible for establishing and managing a best-in-class analyst relations program while partnering closely with Product, Technology and business leaders to tell a compelling story about innovation, emerging technologies, artificial intelligence and the future of commerce.

The ideal candidate is a strategic communicator, exceptional writer and strong relationship builder who can translate complex technologies into clear, relevant and compelling stories for external audiences, including analysts. They are also comfortable managing analyst relationships, developing executive messaging, supporting media opportunities and advising leaders through rapidly changing business environments.

What You'll Own

• Develop and lead Global Payments' analyst relations program, building strong relationships with key industry analysts and influencers, and our line of business leaders.
• Partner with Product, Technology and business leaders to identify and communicate innovation stories that strengthen market perception and support business objectives.
• Create messaging, narratives, briefing materials, presentations and thought leadership content focused on technology, innovation, artificial intelligence and industry trends.
• Coordinate analyst briefings, inquiries, reports and research engagements while helping leaders prepare for interactions with confidence.
• Support media relations efforts related to technology, innovation, products and corporate initiatives.
• Identify opportunities to showcase Global Payments leaders through speaking engagements, awards, industry events and thought leadership platforms.
• Monitor industry trends, competitive activity, analyst research and emerging issues to identify opportunities and risks.
• Measure and report on analyst relations and communications outcomes, providing insights that help inform future strategies.

What You Bring

• 8-12 years of experience in public relations, corporate communications, analyst relations or a related field.
• Experience in B2B technology, fintech, payments, software or financial services communications preferred.
• Demonstrated experience working with industry analysts, research firms or influencer programs.
• Exceptional writing, editing and storytelling skills with the ability to simplify complex topics for diverse audiences.
• Strong executive presence and the confidence to work directly with senior leaders and subject matter experts.
• Proven ability to manage multiple priorities and adapt quickly in a fast-moving environment.
• Sound judgment and a calm, solutions-oriented approach to navigating challenging situations.
• Experience developing strategic messaging, thought leadership content and integrated communications programs.
• Strong project management, collaboration and stakeholder management skills.
• Intellectual curiosity and a passion for technology, innovation and the evolving future of commerce.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

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EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here .

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.