Senior Analyst, Program Management — Lean Process Improvement

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Royal Caribbean Group is seeking a Sr. Analyst, Program Management in Miami, FL to drive Lean initiatives and program management excellence aboard our vessels and shoreside teams.

The role requires a bachelor’s or master’s in Industrial Engineering, Business Management, Construction Management, or equivalent, plus 2–5 years of related experience. You will lead workshops, apply data analytics, and help standardize processes across multiple projects.

Qualifications

• Bachelor’s or Master’s Degree in Industrial Engineering, Business Management, Construction Management or equivalent field.
• Minimum 2-5 years of related work experience.
• Experience with establishment of Lean Management.
• Basic project and risk management experience.

Responsibilities

• Lead process development, improvement and standardization across Program and Project Management according to Lean Philosophy.
• Lead development of Lean methods and tools for customer requirements and critical process features.
• Lead, organization, moderation and documentation of internal and external program related workshops to improve processes, manage planning and execution of projects as well as changes in progress.
• Consult Program and Project Management on alternate methods of solving need or problem and recommend specific solution.
• Apply analytical techniques to drive process improvements, generally quality improvement, cost reduction or revenue increase and enhance delivery services.
• Determine root causes of defects in performance through data analysis, decomposition and process observation.
• Utilize principles of industrial engineering to evaluate work method proposals and to develop recommendations to management.
• Implement a feedback culture, drive the associated actions and incorporate feedback into future plans.
• Monitor strategic and operational Key Performance Indicators to identify opportunities for improvement.
• Manage PMO knowledge sharing as well as identify process benchmarks within and outside the maritime industry.
• Collaborate with counterparts in other business areas

Skills

Lean management

Data analysis

Workshop facilitation

Project risk management

Stakeholder communication

Education

Industrial Engineering

Business Management

Construction Management

Tools

Microsoft Excel

PowerPoint

Job description

Royal Caribbean Group is seeking a Sr. Analyst, Program Management in Miami, FL to drive Lean initiatives and program management excellence aboard our vessels and shoreside teams.

The role requires a bachelor’s or master’s in Industrial Engineering, Business Management, Construction Management, or equivalent, plus 2–5 years of related experience. You will lead workshops, apply data analytics, and help standardize processes across multiple projects.