Senior Analyst, People Analytics - Technology

Wayfair; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Wayfair is seeking a Senior People Analyst to lead our people analytics strategy for the Technology organization, shaping talent strategy and improving the employee experience through data-driven insights. The role emphasizes using GenAI and agentic approaches to accelerate analysis and scale decision support.

The ideal candidate will connect analytics to Talent and business strategy, communicate effectively with executives, and build strong partnerships across Talent and Technology teams while

Qualifications

• Bachelor's degree in Business Analytics, Data Science, Mathematics, Economics, Statistics or a related quantitative field; master's degree a plus.
• 3+ years of experience in an analytical role in a fast-paced environment.
• Strong analytical toolkit including SQL, Python or R, advanced Excel or Google Sheets, and BI tools such as Looker, Visier, or Tableau.
• Excellent written and verbal communication skills with data-driven narratives for senior stakeholders.
• Ability to solve complex, ambiguous problems and connect insights to Talent and business strategy.
• Integrity and confidentiality in handling data.
• Ability to prioritize and drive with pace, coordinate stakeholders, and solve problems.
• Experience with software development, applied research, product, or data science teams is a plus.

Responsibilities

• Own the analytics roadmap for insights, processes and data products for the Talent for Technology organization.
• Identify opportunities for insight generation and scope new projects aligned with Technology people strategy.
• Apply emerging technologies, including generative AI, to accelerate analysis and scale decision support.
• Own and enhance predictive attrition models for retention decisions.
• Lead projects across the talent lifecycle including hiring, engagement, attrition, and team health.
• Turn complex data into narratives and actionable recommendations for executive stakeholders.
• Build relationships across Talent and Technology teams to demonstrate analytics possibilities.
• Collaborate with data engineers and HRIS to evolve the talent data model and analytics products.
• Communicate proactively across levels; surface roadblocks and drive timely execution.
• Mentor analysts to build leadership skills and analytics competencies.
• Respect data privacy and governance.

Skills

SQL

Python/R

Advanced Excel/Sheets

BI storytelling

Communication

Problem solving

Confidentiality

Stakeholder management

Team leadership

Education

Bachelor's degree in quantitative field; master's preferred

Tools

Looker

Visier

Tableau

Job description

This position is a hybrid in-office role that works out of our Boston HQ (Monday-Thursday will be working in office and Friday is work from home). This is not a virtual / remote position.

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Wayfair is seeking a Senior People Analyst to lead our people analytics strategy for the Technology organization. This role will shape our talent for technology strategy and enhance the employee experience through data-driven insights, helping cross-functional partners and leaders make informed decisions across the talent lifecycle.

The ideal candidate is an innovative, curious problem solver with a bias for applying new analytical technologies, including GenAI and agentic approaches, to quantitative and qualitative work. They look around corners and move with pace in a changing environment. They connect analytics to Talent and business strategy, communicate effectively across levels, and provide clear recommendations, including thoughtful pushback when the data or context calls for it.

What You’ll Do

• Own the analytics roadmap for insights, processes and data products (e.g. dashboards, analytics automations) for the Talent for Technology organization.
• Proactively identify opportunities for insight generation and scope new projects aligned with Technology people strategy.
• Apply emerging technologies, including generative AI and agentic approaches, to accelerate analysis, automate recurring work, improve insight access, and scale decision support while applying sound judgment around quality, privacy, and limitations.
• Own and enhance predictive attrition models, improving rigor, interpretability, monitoring, and usefulness for retention and workforce decisions.
• Lead projects spanning the full talent lifecycle, including hiring, engagement, attrition, and team health, ensuring analyses drive action in partnership with Talent Business Partners and Talent central teams.
• Turn complex data into clear narratives and actionable recommendations for executive stakeholders (Director+), including trade-offs, risks and dependencies.
• Build trusted relationships across Talent and Technology teams, creating awareness around the “possibilities” of what analytics can help our partners measure and achieve.
• Partner closely with a team of people analysts, data engineers, and HRIS to evolve our talent data model and design high quality, consumable analytics products.
• Communicate proactively across levels; surface roadblocks, clarify decisions, and drive timely execution.
• Manage, mentor and onboard analysts within the team to build leadership skill set and upskill partners on analytics competencies.
• Respect the sensitivity, privacy, and confidentiality of candidate and employee data by adhering to best practices for data governance.

What You’ll Need

• Bachelor's degree in Business Analytics, Data Science, Mathematics, Economics, Statistics or a related quantitative field; master’s degree in any of the preceding or related fields a plus
• 3+ years experience in analytical role in a fast-paced environment, in addition to any graduate education
• Strong analytical toolkit, including SQL, Python or R, advanced Microsoft Excel or Google Sheets, and BI tools such as Looker, Visier, or Tableau.
• Excellent written and verbal communication skills, including high-fidelity, data-driven narratives and clear recommendations for senior stakeholders.
• Ability to solve complex, ambiguous business problems and connect insights to Talent and business strategy.
• Integrity and honesty, and, above all, a respect for complete confidentiality
• Ability to prioritize and deliver with pace, summarize roadblocks and trade-offs, coordinate stakeholders, and drive resolution through structured problem-solving.
• Experience working with or in software development, applied research, product, and/or data science teams is a plus

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all.

We’re proud to be an equal opportunity employer.

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].