Senior Analyst EHR Applications

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); On-site; USD 110,000 - 145,000; Full time

Job summary

Lehigh Valley Health Network is seeking an experienced Epic professional to lead the identification and implementation of optimal technical solutions for complex business challenges across systems. You will manage work plans for upgrades, oversee configuration and maintenance, and analyze workflows to improve processes and reduce risks.

This role emphasizes detailed specs, advanced testing, and adherence to tech standards.

Qualifications

• 4 years Direct Epic build, implementation and support experience.
• 7 years Progressive experience in Information Services or healthcare.
• Epic PB Administration, Epic PB Claims, Epic HB Administration, or Epic HB Claims Certification.
• Large-scale implementation/upgrades and test plan development.
• Integrated systems architecture planning, development and implementation.
• Strong communication and project management skills.
• EPIC Certification plus one additional Primary or Secondary EPIC Certification.

Responsibilities

• Leads efforts to identify optimal technical solutions and ensures system integration.
• Develops and manages work plans for analysis and testing of system upgrades.
• Oversees configuration, implementation and maintenance across environments.
• Analyzes workflows to improve processes and resolve operational issues.
• Authors detailed specifications and documentation.
• Designs and executes advanced test scenarios to validate performance.
• Contributes to technology standards and best practices.
• Provides input on resource estimation and ensures timely delivery.
• Triages on-call/DR/BC and manages project risks.

Skills

Epic PB Administration

Epic PB Claims

Epic HB Administration

Epic HB Claims

Project Management

Team Leadership

Technical Collaboration

On-call/DR/BC

Epic Certification

Education

Bachelor’s Degree Computer Science or Healthcare

Master’s Degree Computer Science or Healthcare

PMP - Project Management Professional

Job description

Imagine a career at one of the nation’s most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the “Best Hospitals” by U.S. News & World Report for 23 consecutive years. We’re a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center’s prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an ‘A’ grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN’s commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you’re considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Leads the identification and implementation of optimal technical solutions for complex business challenges, ensuring seamless integration across systems. It involves developing and managing work plans for system upgrades and enhancements, overseeing configuration and maintenance across all environments, and analyzing workflows to improve processes and resolve operational issues. Responsibilities include authoring detailed specifications and documentation, designing and executing advanced test scenarios to validate system performance, and contributing to the development of technology standards and best practices. The position also provides input on resource estimation, ensures timely delivery of all tasks, and proactively addresses risks and variances to maintain project integrity.

Job Duties

• Leads efforts to identify optimal technical solutions for complex business issues and ensures integration across systems.
• Develops and manages business work plans for analysis and testing of system upgrades, modifications, and enhancements.
• Overseas configuration, implementation, and maintenance of technical requirements across all environments.
• Analyzes and improves work processes, evaluates feasibility for medium to large projects, and resolves operational challenges.
• Authors detailed specifications and documentation, ensuring clarity and compliance with standards.
• Designs and executes advanced test scenarios, validating system integrity and performance.
• Contributes to defining technology standards and best practices.
• Provides input on resource estimation for projects and initiatives.
• Ensures timely completion of deliverables, proactively addressing risks and variances.

Minimum Qualifications

• High School Diploma/GED
• 4 years Direct Epic build, implementation and support experience and
• 7 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience.
• Epic PB Administration, Epic PB Claims, Epic HB Administration, or Epic HB Claims Application Certification
• Medium to Large-scale implementation/upgrades and
• Comprehensive test plans development
• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• EPIC Application Certification plus one additional Primary or Secondary EPIC Certification
• Large Project Management
• Implementation/Upgrade Facilitation
• Integrated Systems Architecture Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership
• Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Bachelor’s Degree Computer Science or Healthcare or
• Master’s Degree Computer Science or Healthcare
• 7 years Direct Epic build on current software version or
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience andProject resource and budget management
• PMP - Project Management Professional - Project Management Institute

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift

Day Shift

Address

515 Hamilton St

Primary Location

Three City Center

Position Type

Onsite

Union

Not Applicable

Work Schedule

Monday-Friday; 8:00a-4:30p

Department

1004-13089 COH-Epic Conversion