Senior Analyst, Client Insights (Fully Remote)

Extend; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Medical/dental/vision

Stock

Flexible PTO

Job summary

Extend is seeking a Senior Analyst to join the Client Insights team and drive impact across analytics, product, and merchant success. You will translate data into business cases and ROI analyses, collaborating with sales, product, and Merchant Success to support renewals and expansions.

The role blends data, strategy, and client interaction to maximize merchant partnerships and growth. With a focus on ecommerce brands, you will work closely with product and engineering to enhance the platform

Qualifications

• 4-7 years of experience in business analytics, BI, or technical account management.
• Strong SQL, Snowflake, and Tableau skills with ecommerce/consumer brands background.
• Excellent communication and self-starter mindset.

Responsibilities

• Translate data and analysis into business cases, pricing models, and financial narratives for sales and merchants.
• Build ROI analyses with Merchant Success to support renewals and expansions.
• Work with product and engineering to improve the platform using product data.

Skills

SQL

Snowflake

Tableau

Communication

Self-starter

Job description

• We are looking for a Senior Analyst to join the Client Insights team and drive impact across analytics, product, and merchant success.
• This role blends data, strategy, and client interaction to support high-value merchant partnerships.

What You'll Be Doing:

• Translate data and analysis into business cases, pricing models, and financial narratives for sales and merchants.
• Build ROI analyses with Merchant Success to support renewals and expansions.
• Work with product and engineering to improve the platform using product data.

What We're Looking For:

• 4-7 years of experience in business analytics, business intelligence, or technical account management.
• Strong SQL, Snowflake, and Tableau skills with an ecommerce and consumer brands background.
• Excellent communication and a self-starter mindset.

Life at Extend:

• Competitive salary, full medical/dental/vision, stock, and flexible PTO.

Collaborative and supportive team with diverse backgrounds.

Extend

Extend is revolutionizing the post-purchase experience for retailers with AI-driven solutions in customer service, returns, and product protection. Backed by leading tech investors, the company works with over 1,000 merchant partners and is headquartered in San Francisco.