Account Manager, Enterprise Growth Strategy (Fully Remote)

Extend; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Stock options

Competitive compensation

Health insurance

Job summary

Extend is seeking an Account Manager to drive growth and strategy for its largest omnichannel merchants. You will translate high-level goals into actionable plans and manage relationships with Fortune 500 retailers, collaborating across functions.

You will lead growth initiatives, develop budgets, and shape go-to-market plans for new features while informing product roadmaps through deep merchant engagement.

Qualifications

• Bachelor’s degree with 5–7 years in a startup or Big 4 consulting environment.
• Strong executive presence and analytical abilities.
• Experience in program management.
• Familiarity with eCommerce, FinTech, and analytics tools like Tableau, Snowflake, and Salesforce.

Responsibilities

• Lead partnership growth optimizations and quarterly business reviews with executive leadership.
• Develop growth strategies, promotional budgets, and go-to-market plans for new features.
• Deepen multi-threaded merchant relationships and inform product roadmaps.

Skills

Executive presence

Analytical skills

Program management

Education

Bachelor’s degree

Tools

Tableau

Snowflake

Salesforce

Job description

• Extend revolutionizes post-purchase experiences with AI-driven customer service, returns management, and fraud detection.
• The company serves over 1,000 merchant partners and is backed by top investors, with headquarters in San Francisco.

About the Role:

• As an Account Manager, you will drive growth and strategy for Extend's largest omnichannel merchants.
• This role requires a strategic thinker with a consulting background who can translate high-level goals into actionable plans.
• You will manage relationships with Fortune 500 retailers and collaborate across functions.

What You'll Do:

• Lead partnership growth optimizations and conduct quarterly business reviews with executive leadership.
• Develop and manage growth strategies, promotional budgets, and go-to-market plans for new features.
• Deepen multi-threaded connections within merchant organizations and inform product roadmaps.

What We're Looking For:

• Bachelor’s degree with 5-7 years in a startup or Big 4 consulting environment.
• Strong executive presence, analytical skills, and experience in program management.
• Proficiency with eCommerce, FinTech, and analytics tools like Tableau, Snowflake, and Salesforce.

Extend

Extend provides AI-driven solutions to enhance post-purchase experiences for retailers, focusing on customer satisfaction and revenue growth. They work with over 1,000 merchant partners across multiple industries and are backed by prominent technology investors, fostering a collaborative and supportive culture.