Senior Analyst, Authorizations Global Trade (Remote)

Pratt & Whitney; Cedar Rapids (IA); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the healthcare industry is seeking a Senior Analyst for Authorizations Global Trade. This remote role involves providing excellent customer service, resolving issues, and performing various office tasks. Ideal candidates will possess strong communication skills and a high school diploma. Join a supportive environment that values career growth and client satisfaction.

Benefits

Career advancement opportunities

Supportive work environment

Remote work flexibility

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs including HIPAA Privacy Course.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Perform office duties such as copying, collating, and filing.

Skills

Communication

Listening

Education

High School Diploma or GED

Job description

Senior Analyst, Authorizations Global Trade (Remote)

Employer Industry: The employer specializes in the healthcare industry.

Why consider this job opportunity:

• Salary up to $(amount)
• Opportunity for career advancement and growth within the organization
• Work remotely anywhere within the continental U.S.
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):

1. Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
2. Acquire knowledge and proficiency in PBM and mail order resources to effectively assist members and clients
3. Resolve customer service issues and pharmacy network problems to ensure client satisfaction
4. Assist with on-site client orientation, health fairs, and business conferences
5. Perform office duties such as copying, collating, mailings, filing, and credit card transactions

What is Required (Qualifications):

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
• Exceptional phone and listening skills
• Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):

• 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Raytheon Technologies is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense.