Senior Analyst, Analytics

Capacity Interactive Inc.; New York (NY); Teletrabalho; USD 53 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation

Paid holidays

Parental leave

Remote work

401(k) match

Home office stipend

ESOP

Medical benefits

Resumo da oferta

Capacity Interactive Inc. is seeking a Senior Analyst to partner with clients in building custom GA4 implementations and turning data into actionable dashboards and insights.

You will analyze site performance, spot trends, and provide consultative recommendations to improve outcomes, while training clients to understand and trust their analytics. The role combines technical tracking work, data storytelling, and remote collaboration across multiple clients, with a strong emphasis on data quality

Qualificações

• Quantitative thinking and data exploration.
• Interest in web analytics and data visualization.
• Strong analytical skills with pivot tables and basic statistics.
• Ability to explain technical ideas to non-technical stakeholders.
• Experience managing multiple client projects and deadlines.

Responsabilidades

• Partner with clients to build and maintain custom GA4 implementations; tracking the events, dimensions, and conversions that matter to their goals.
• Build dashboards and reports (think Data Studio) that turn raw data into something clients can actually use.
• Analyze user behavior and site performance data to spot trends, opportunities, and drop-off points, then translate findings into recommendations.
• Train clients to navigate and trust their own analytics.
• Audit existing tracking setups to catch data quality issues and gaps before they become problems.
• Assist with conversion tracking to support accurate campaign reporting.
• Write blog posts and resources sharing learnings with clients and capacity team.

Conhecimentos

Quantitative thinking

Web analytics

Data visualization

Statistical analysis

Communication of analytics

Independent work

Remote collaboration

GA4 analytics

Ferramentas

Google Analytics

Google Tag Manager

Data Studio

Descrição da oferta de emprego

Our Analytics team helps clients make sense of what’s actually happening on their website: how it’s performing, how people are using it, and where they’re falling off along the way. We build the tracking to capture that story, then translate it into insights clients can act on, because the better they understand their site and their users, the better decisions they can make.

As a Senior Analyst, you’ll partner directly with clients to build custom GA4 implementations, turn that data into dashboards clients can actually use, and dig into the results to figure out what’s really driving (or hurting) a site’s performance. Expect a mix of the technical (implementing tracking, building dashboards), the analytical (finding the story in the data), and the consultative (helping clients trust and use their own numbers).

Key Responsibilities

• Partner with clients to build and maintain custom GA4 implementations; tracking the events, dimensions, and conversions that matter to their goals
• Build dashboards and reports (think Data Studio) that turn raw data into something clients can actually use
• Dig into user behavior and site performance data to spot trends, opportunities, and drop-off points, then turn those findings into recommendations clients can act on
• Train clients to navigate and trust their own analytics
• Audit existing tracking setups to catch data quality issues and gaps before they become a problem
• Pitch in on conversion tracking implementation to help keep the data behind our campaign reporting accurate
• Write blog posts and other resources that share what you're learning — with clients and with the rest of Capacity

Qualifications

• A knack for quantitative thinking: you’re comfortable digging into data until something makes sense.
• Real interest in web analytics, user experience, and data visualization.
• Strong analytical skills (pivot tables, data visualization, basic statistics)
• Comfort working in a technical environment coupled with an eagerness to learn how websites and digital tracking work
• Familiarity and experience leveraging AI tools to solve technical problems and improve systems and workflows
• The ability to explain a nuanced, technical idea to someone without a technical background.
• A drive to own your projects and juggle multiple clients at once.
• Comfort managing your own deadlines and working independently.
• Curiosity and the initiative to try new approaches as tools and platforms change.
• The ability to work independently from home and collaborate with your team remotely.
• Hands-on experience with Google Analytics, Google Tag Manager, or Data Studio, web development (or any other analytics platform or programming language) isn’t required, but tell us if you’ve got it.

Compensation

The starting salary for this position is $58,500, plus potential bonus based on company performance.

Beyond joining a team of curious, creative people who care deeply about the future of the arts, you’ll enjoy a benefits package designed to support your well-being, growth, and work-life balance, including:

• Time Off & Flexibility
• Four weeks of paid vacation plus at least 14 paid holidays
• A flexible holiday swap so you can honor the days that matter most to you
• Minimum of 6 weeks fully paid, gender-neutral parental leave
• Half-day Fridays all year long to help you recharge and protect your downtime
• A company-matched 401(k) plan (100% match up to 4%, available immediately)
• $80/month home office stipend
• Participation in our Employee Stock Ownership Program (ESOP), allowing you to share in the success you help create
• Competitive medical, dental, and vision plans - including options with $0 deductibles

Learning & Growth

• Robust training and professional development opportunities
• Comprehensive onboarding and hands-on training with all company systems
• Weekly internal education events to keep your skills sharp and curiosity sparked

Additional Requirements

• We are a fully remote company with no physical office. This job requires a significant amount of time on-camera for internal and external video calls.
• Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of employment Visas at this time.