Senior Ambassador — Patient Experience & Team Coach

Metropolitan Healthcare Services; Georgetown (KY); On-site; USD 24,796 - 28,929; Full time

Job summary

Metropolitan Healthcare Services in Georgetown, KY, is seeking a Lead Ambassador to support the team of Greeters and Ambassadors, ensuring a smooth operation during shifts. Responsibilities include training new staff, monitoring performance, and assisting with various tasks.

The ideal candidate will have a high school diploma, at least 1 year of experience, and strong communication skills. The role requires flexible scheduling and adherence to health guidelines.

Qualifications

• At least 1 year of experience in a similar role.
• Fluent in English (speaking, reading, and writing).
• Must pass a background check and drug screening.

Responsibilities

• Greet and assist patients and visitors.
• Train new team members and offer support.
• Coach Ambassadors to improve customer service.

Skills

Strong communication skills

Leadership skills

Customer service skills

Education

High school diploma/GED

Job description

Metropolitan Healthcare Services in Georgetown, KY, is seeking a Lead Ambassador to support the team of Greeters and Ambassadors, ensuring a smooth operation during shifts. Responsibilities include training new staff, monitoring performance, and assisting with various tasks.

The ideal candidate will have a high school diploma, at least 1 year of experience, and strong communication skills. The role requires flexible scheduling and adherence to health guidelines.