Senior Alterations Specialist — Expert Fitter & Tailor

Brooks Brothers; Indianapolis (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Associate discount

401(k) match

Job summary

Brooks Brothers is seeking a Fitter/Tailor in Indianapolis to deliver expert alterations and fabric expertise in the Alterations department. You will tailor garments, measure, hem, and fit to customer needs, while maintaining Brooks Brothers standards of service and quality.

Responsibilities include meeting productivity goals, maintaining store standards, and representing the brand with integrity and courtesy. Flexibility for days, nights, weekends, and holidays is required.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics and programs.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Tailoring

Customer service

Attention to detail

Communication

Teamwork

Tools

Special order tools

Job description

Brooks Brothers is seeking a Fitter/Tailor in Indianapolis to deliver expert alterations and fabric expertise in the Alterations department. You will tailor garments, measure, hem, and fit to customer needs, while maintaining Brooks Brothers standards of service and quality.

Responsibilities include meeting productivity goals, maintaining store standards, and representing the brand with integrity and courtesy. Flexibility for days, nights, weekends, and holidays is required.