Senior AJO Engineer, Malvern, PA, US

Intellibee; Malvern (AR); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

GC Assistance

Job summary

IntelliBee seeks an experienced Adobe Journey Optimizer (AJO) Consultant to design, implement, and optimize personalized cross-channel customer journeys across email, in-app, SMS, push, DirectMail and web channels using AEP and AJO. You will build real-time journeys and collaborate with stakeholders while ensuring data integrity.

The role requires strong SQL, REST API, and data integration skills, with optional experience in AEM, Target, RTCDP, Postman, and AWS.

Qualifications

• Have hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
• Experience building and supporting real-time customer journeys.
• Strong knowledge of Real-Time Customer Profiles, XDM schemas, Identity Service, segmentation and audience activation.
• Experience with REST APIs and data integrations/analysis.
• Proven ability to troubleshoot production issues and communicate with stakeholders.

Responsibilities

• Design, implement, and optimize personalized customer journeys across email, in-app, SMS, push, DirectMail and web channels.
• Support architecture for customer data and audience activation.
• Collaborate with stakeholders and integrate with enterprise systems.

Skills

Adobe Journey Optimizer (AJO)

Adobe Experience Platform (AEP)

Real-time journeys

SQL

Communication & stakeholder management

REST APIs & data integrations

Tools

Postman

AWS

AEM

Adobe Target

CJA

RTCDP

Job description

We are seeking an experienced Adobe Journey Optimizer (AJO) Consultant to support the design, implementation, and optimization of personalized customer experiences across email, In-app, SMS, push, DirectMail and web channels. The ideal candidate will have robust hands-on experience with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), customer data architecture, audience segmentation, journey orchestration, and integration with enterprise systems.

• Robust hands-on experience with Adobe Journey Optimizer (AJO).
• Robust experience with Adobe Experience Platform (AEP).
• Experience building and supporting real-time customer journeys.
• Robust understanding of:
  • Real-Time Customer Profiles
  • XDM schemas
  • Identity Service
  • Segmentation
  • Audience activation
  • Consent management
  • Channel configurations
  • Journey reports and Analytics
• Experience with REST APIs and data integrations/Analysis.
• Experience troubleshooting production issues.
• Robust SQL skills.
• Robust communication and stakeholder management skills.

Nice to Have (optional)

• AEM
• Adobe Target
• CJA
• RTCDP
• Postman
• AWS

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.