Senior AIOps Engineer — Mission-Critical ITSM & Splunk Lead

Career Listings; Albuquerque (NM); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Profit sharing

Tuition assistance

Vision insurance

Job summary

SarelaTech in Albuquerque is seeking a Senior AIOps Engineer to lead the design, deployment, and management of AIOps for mission-critical DoD networks in secure environments. You will coordinate across Network Engineering, ServiceNow, and SolarWinds teams, using Splunk and MLTK to deliver descriptive and predictive analytics, and implement closed-loop automated incident response.

The role requires TS/SCI, US citizenship, and deep experience with Splunk, ITSM, ML, and secure data integration to

Qualifications

• Security clearance TS/SCI is required at time of hire.
• US citizenship is required.
• 7+ years of Splunk Enterprise architecture, clustering, SPL.
• 3+ years of AIOps with ITSM integration (ServiceNow) for automated root cause analysis.
• Experience building and tuning ML models with Splunk MLTK.
• Advanced scripting for integrations and remediation (Python).
• Experience leading technical teams in DoD/NOC/SOC environments.
• Excellent communication for leadership reviews.

Responsibilities

• Lead AIOps platform initiative across networks and ITSM.
• Architect closed-loop remediation integrating Splunk ITSI with ServiceNow.
• Maintain Splunk AIOps across unclassified and classified enclaves.
• Integrate SolarWinds telemetry with servers and apps for holistic view.
• Develop ML models with Splunk MLTK to detect anomalies and threats.
• Build secure data ingestion pipelines from cross-domain sources.
• Use ITSI to prioritize mission-critical alerts and reduce noise.
• Collaborate with CSSP to apply insights to cyber operations.
• Document architecture and ensure DoW STIG/IL5/IL6 compliance.

Skills

Cross-Functional Leadership

ITSM Orchestration

Mission-Critical Observability

Infrastructure Telemetry Integration

Advanced ML Development

Secure Data Integration

Incident Reduction

Cyber Defense Support

Compliance & Documentation

Mission Alignment

Tools

Splunk Enterprise

ServiceNow

SolarWinds

Splunk ITSI

Splunk MLTK

Python

VMware vCenter

Job description

SarelaTech in Albuquerque is seeking a Senior AIOps Engineer to lead the design, deployment, and management of AIOps for mission-critical DoD networks in secure environments. You will coordinate across Network Engineering, ServiceNow, and SolarWinds teams, using Splunk and MLTK to deliver descriptive and predictive analytics, and implement closed-loop automated incident response.

The role requires TS/SCI, US citizenship, and deep experience with Splunk, ITSM, ML, and secure data integration to