Lead Splunk Engineer, AIOps & ITSM Leader

Platinum Technologies; Fort Belvoir, Albuquerque (VA, NM); On-site; USD 160,000 - 170,000; Full time

Job summary

Platinum Technologies in Northern Virginia seeks an AIOps Engineer SME to lead design, deployment, and management of AIOps solutions for mission-critical IT operations. You will coordinate with Network Engineering, ServiceNow, and cybersecurity teams to strengthen DoD network reliability and security.

The role requires active DoD Secret clearance and DoD IAT II certification, with hands-on Splunk ITSI, SolarWinds, and ServiceNow experience.

Qualifications

• Bachelor's degree with 12–15 years of relevant experience or Master's with 10–13 years; doctorate may be considered in lieu of degree.
• Active Secret clearance and U.S. citizenship at hire.
• Active DoD IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, SSCP).
• 7+ years of Splunk Enterprise experience (architecture, clustering, SPL).
• 3+ years implementing AIOps workflows with enterprise ITSM like ServiceNow for automation and remediation.
• Experience developing and tuning supervised/unsupervised ML models with Splunk MLTK.
• Advanced scripting and automation experience (Python, APIs, custom search commands).
• Experience leading tech working groups and coordinating infra and dev teams.
• DoD operations center (NOC/SOC) or mission-critical systems experience.
• Ability to present designs and analyses to technical leadership boards.

Responsibilities

• Lead the AIOps initiative and coordinate cross-functional teams (Network Engineering, ServiceNow, SolarWinds).
• Architect closed-loop remediation workflows integrating Splunk ITSI with ServiceNow Event/Incident Management.
• Design and sustain Splunk AIOps solutions across classified/unclassified environments.
• Normalize and correlate SolarWinds data with server/application logs for enterprise health.
• Build and tune ML models with Splunk MLTK to identify anomalies and threats.
• Engineer secure telemetry ingestion pipelines from cross-domain/tactical devices.
• Use Splunk ITSI to correlate events, reduce alert noise, and prioritize incidents.
• Collaborate with CSSP to support defensive cyber operations.
• Ensure observability solutions comply with DoD STIGs IL5/IL6; maintain docs and traceability.
• Evaluate evolving AIOps capabilities for DoD/federal systems.

Skills

Active DoD Secret clearance

Splunk Enterprise

ServiceNow ITSM integration

Python scripting

Network Engineering coordination

Security+ / CySA+ / GSEC

DoD NOC/SOC experience

ML basics

Education

Bachelor's degree

Master's degree

Technical doctorate (or equivalent)

Tools

Splunk ITSI

ServiceNow

SolarWinds

Python

APIs

Job description

Platinum Technologies in Northern Virginia seeks an AIOps Engineer SME to lead design, deployment, and management of AIOps solutions for mission-critical IT operations. You will coordinate with Network Engineering, ServiceNow, and cybersecurity teams to strengthen DoD network reliability and security.

The role requires active DoD Secret clearance and DoD IAT II certification, with hands-on Splunk ITSI, SolarWinds, and ServiceNow experience.