Senior AI Value & ROI Leader

Verizon; New York (NY); Hybrid; USD 108,000 - 188,000; Full time

Job summary

Verizon seeks a Senior Manager of the AI Value team to define and drive measurable business value across Verizon Business Marketing for AI initiatives. You will work with AI Product owners to translate AI investments into tangible financial outcomes and drive ROI.

This role sits at the intersection of business, data science, technology and finance, requiring a strong ability to turn frontier AI into business value and lead cross-functional programs in a hybrid work environment.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six+ years of relevant experience required via work/military/training.
• Six+ years in consulting, marketing, analytics or digital transformation.
• Business Case development and tracking.
• Experience developing KPIs to measure program success.
• Experience managing cross-functional programs.
• Presentation experience up to SVP level.
• Stakeholder management experience.
• Experience translating between business and technical teams.
• Value engineering / benefit realization frameworks in enterprise tech.

Responsibilities

• Build and shape the value creation function by developing repeatable frameworks, ROI models, value narratives and collateral to help product owners and stakeholders understand and measure the impact of AI adoption and integration.
• Lead and develop AI agents to automate ROI, TCO, value models and KPI scorecards.
• Drive measurable revenue growth and marketing efficiency through AI use cases across VBG marketing.
• Partner with product owners to drive initiatives from ideation, business case to measurable impact.
• Ensure delivery against defined value targets such as financial impact, churn reduction, increase in ARPU/ARPA, AI adoption rate, Time to value of AI initiatives, and accuracy and performance of AI models/agents.
• Create Business Cases and report on revenue lift, cost savings, ROI and operational efficiency.
• Analyze Trends to identify opportunities, bottlenecks and drive insights to deliver targeted intent of the AI product and features.
• Collaborate with cross-functional teams and product owners to translate business problems into AI-driven solutions and ensure alignment.
• Partner with product owners to champion adoption of AI tools and insights, drive process improvements and best practices to improve engagement and scale AI use cases.
• Establish governance for responsible AI and value measures.
• Design, track, and optimize financial benefit realization models (e.g., incremental lift, cost avoidance, lifetime value impact) specific to enterprise AI initiatives.

Skills

Business case development

KPIs

Cross-functional programs

Presentation to SVP level

Stakeholder management

Translating business and tech

Value engineering / realization

Willingness to travel

AI platforms knowledge

Data tools

Financial modeling

AI governance / COE

B2B telecom familiarity

MBA or advanced degree

Strong communication

Education

Bachelor's degree or 4+ years experience

Tools

SQL

Python

BI tools

Job description

Verizon seeks a Senior Manager of the AI Value team to define and drive measurable business value across Verizon Business Marketing for AI initiatives. You will work with AI Product owners to translate AI investments into tangible financial outcomes and drive ROI.

This role sits at the intersection of business, data science, technology and finance, requiring a strong ability to turn frontier AI into business value and lead cross-functional programs in a hybrid work environment.