Senior AI Solutions Engineer - Snowflake & Copilot

World's Finest Chocolate; Chicago (IL); Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401k Matching

HSA/FSA

Life Insurance

Tuition Reimbursement

Wellness Program

Job summary

World's Finest Chocolate in Chicago seeks a Sr. AI Solutions Engineer to design, build, and operationalize AI solutions that boost productivity and automate repetitive work across core platforms such as Snowflake, Copilot Studio, Azure AI and Power Platform.

This hands-on role emphasizes governance, security, and end-user adoption while integrating AI-enabled workflows with Teams, SharePoint, Salesforce, SAP, and Power BI.

Qualifications

• 5–8 years in software engineering, automation, analytics engineering, AI solution delivery, or related technology role.
• Hands-on Snowflake experience (including Cortex).
• Experience delivering workflow automation, integration, reporting, or AI-enabled business solutions in a business-facing environment.
• Experience with Microsoft 365, Power Platform, Copilot Studio, Azure AI, Azure OpenAI, Claude and comparable AI and automation tools.

Responsibilities

• Identify, prioritize, prototype, and deploy AI use cases across all WFC functional areas
• Translate process pain points into AI solution designs, MVPs, production-ready capabilities, and measurable outcomes.
• Build reusable automations and documentation standards that can scale across departments.
• Design and support copilots, assistants, and agents using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, Azure AI, Power Automate, and Claude when appropriate.
• Automate document review, knowledge retrieval, inquiry routing, response drafting, reporting support, workflow initiation, and task summarization.
• Integrate AI-enabled workflows with Teams, SharePoint, Outlook, Power Platform, Salesforce, SAP, Snowflake, and Power BI while preserving system ownership.
• Develop and maintain prompt patterns, reusable instruction sets, source handling standards, and AI usage patterns for repeatable business use cases.
• Design AI solutions grounded in approved enterprise content and data, including SharePoint, Teams, Salesforce, SAP, Snowflake, Power BI, and governed repositories.
• Support RAG patterns, semantic search, metadata design, source attribution, content freshness, and conflict identification.
• Partner with platform and data owners to ensure AI solutions use appropriate data sources, system-of-record definitions, data contracts, and integration patterns.
• Develop lightweight APIs, connectors, workflow integrations, and controlled data-access patterns where needed to support AI solution delivery.
• Ensure AI designs respect operational system boundaries and enterprise reporting standards, especially around Salesforce, SAP, Snowflake, and Power BI.
• Create test plans for functional behavior, prompt quality, grounding, security, regression, user acceptance, and post-deployment monitoring.
• Partner with QA and Training resources to produce test scripts, user guides, release notes, support procedures, demos, and adoption materials.
• Measure value through hours saved, cycle-time reduction, improved quality, better customer support, user adoption, and decision-support improvements.
• Use Claude selectively for long-context reasoning, document analysis, and structured drafting where appropriate.
• Support controlled Claude Code or comparable code-assist scenarios for code review, test generation, refactoring, documentation, and migration planning under human-review controls.

Skills

SQL

Python

APIs

Power Automate

Power Platform

Copilot Studio

Azure AI

Claude

Snowflake

OpenAI

Low-code/no-code

Communication

Collaboration

Problem solving

Tools

Snowflake

Power BI

Copilot Studio

Azure AI

SharePoint

Teams

Salesforce

SAP

Power Platform

Claude

OpenAI

Job description

World's Finest Chocolate in Chicago seeks a Sr. AI Solutions Engineer to design, build, and operationalize AI solutions that boost productivity and automate repetitive work across core platforms such as Snowflake, Copilot Studio, Azure AI and Power Platform.

This hands-on role emphasizes governance, security, and end-user adoption while integrating AI-enabled workflows with Teams, SharePoint, Salesforce, SAP, and Power BI.