Senior AI Solutions Architect — Remote + 25% Travel

Rackspace Technology, Inc.; United States; Remote; USD 166.000 - 243.000; Vollzeit

Zusammenfassung

Rackspace Technology is seeking a Senior Forward Deployed Engineer to embed with enterprise customers and architect, build, and deploy high-impact AI solutions. You will bridge Rackspace AI platform capabilities with client business challenges, owning the full solution lifecycle from discovery to production deployment and continuous optimization.

The role emphasizes on-site and remote collaboration, with 25% travel for on-site engagements, leading end-to-end design and rapid prototyping, and

Qualifikationen

• Must be Palantir certified.
• 6+ years in software engineering, data engineering, or AI/ML delivery; at least 4+ years in customer-facing or field roles.
• Proven enterprise-scale AI deployment experience.

Aufgaben

• Diagnose critical business challenges, map data landscapes, and co-design AI solutions on-site.
• Lead end-to-end solution design and delivery of agentic AI workflows, RAG pipelines, knowledge graphs, and real-time decision-making applications.
• Drive rapid prototyping and POCs that demonstrate tangible business value within days to weeks.
• Serve as the primary technical owner across the full project lifecycle: scoping, architecture, build, deployment, and post-launch optimization.
• Architect production-grade Enterprise AI applications on Foundry Solutions or Rackspace Private Cloud and GPU infrastructure, integrating with enterprise systems (ERP, CRM, data warehouses, data lakes).
• Build scalable data pipelines across structured and unstructured data using ETL/ELT, vector databases (Pinecone, Weaviate, AstraDB), and knowledge base frameworks.
• Develop and fine-tune LLM/SLM solutions; implement RAG architectures (LlamaIndex, Haystack) and orchestrate multi-agent workflows (LangChain, LangGraph, CrewAI).
• Ship with full-stack and DevOps depth: Python, Node.js/Go, React/Vue, Docker, Kubernetes, CI/CD, and GPU cluster management.
• Champion observability, monitoring, and telemetry to ensure trustworthy, auditable, and versioned AI agents in production.
• Identify expansion opportunities by working with sales and customer success to uncover high-value use cases across new business domains.
• Feed structured field insights back to Platform Engineering and Product on feature gaps, emerging needs, and usability improvements.
• Build reusable IP through reference architectures, accelerators, frameworks, and technical best practices that scale future engagements.
• Mentor engineers and customer teams, driving knowledge transfer and building internal AI competencies.

Jobbeschreibung

Rackspace Technology is seeking a Senior Forward Deployed Engineer to embed with enterprise customers and architect, build, and deploy high-impact AI solutions. You will bridge Rackspace AI platform capabilities with client business challenges, owning the full solution lifecycle from discovery to production deployment and continuous optimization.

The role emphasizes on-site and remote collaboration, with 25% travel for on-site engagements, leading end-to-end design and rapid prototyping, and