Senior AI Partnerships Lead for Enterprise Accounts

Assort Health; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive Compensation – Including薪金

Stock options

Lifelong Learning – Budget for PD

Office Setup Stipend

Top-Tier Health Coverage

Flexible PTO

Meals & Snacks

Fitness Stipend

Commuter Benefits

401(k)

Job summary

Assort Health is hiring a Principal Agent Strategist to lead our largest customer partnerships. You’ll work directly with C-suite and operating leaders, own complex relationships from launch through expansion, and help customers turn ambitious goals into measurable results.

You’ll coordinate teams across Assort, navigate high-stakes decisions, and ensure each partnership delivers lasting value. This is a senior individual contributor role with meaningful influence across the company.

Qualifications

• 8+ years of experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy.
• Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
• Strong executive communication, commercial judgment, and navigating complex orgs.
• Experience leading programs across multiple teams and senior stakeholders.
• Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly.
• The ability to influence without authority, mentor others, and improve how a team operates.

Responsibilities

• Own Assort’s largest and most complex accounts across the full customer journey.
• Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
• Build trust with C-suite stakeholders and guide decisions about AI, operations, and growth.
• Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
• Protect retention, lead renewals, and identify meaningful expansion opportunities.
• Bring customer insights into product, implementation, and business decisions.
• Mentor other Agent Strategists and improve the playbooks used across the function.
• Travel up to 25% for executive meetings, presentations, and customer work.

Skills

Customer Success

Account Management

Consulting

Implementation

Enterprise Strategy

Executive communication

Cross-functional collaboration

Job description

Assort Health is hiring a Principal Agent Strategist to lead our largest customer partnerships. You’ll work directly with C-suite and operating leaders, own complex relationships from launch through expansion, and help customers turn ambitious goals into measurable results.

You’ll coordinate teams across Assort, navigate high-stakes decisions, and ensure each partnership delivers lasting value. This is a senior individual contributor role with meaningful influence across the company.