Senior AI/ML Engineer

Fidelity; United States; On-site; USD 140,000 - 230,000; Full time

Job summary

Fidelity is seeking an AI/ML Engineering lead to drive the Cognitive Computing Platform. You will architect scalable systems and lead teams to deliver natural language conversational experiences across Fidelity's channels.

Role requires hands-on software development, cloud expertise, and ML model lifecycle management. You will collaborate with multiple businesses to implement enterprise-grade solutions and promote automation and quality practices.

Qualifications

• Hands-on experience with software development and delivery cycles.
• Architecting large-scale systems.
• Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP.
• NodeJS or Python experience.
• Experience with NLP/ML model development.
• MLOps for automating model services refresh.

Responsibilities

• Lead architecture and teams delivering cloud-based NLP solutions.
• Build scalable omni-channel conversational experiences.
• Collaborate across Fidelity businesses to scale enterprise solutions.
• Promote quality and automation across development.

Skills

Software development

Architecting large-scale systems

NodeJS

Python

REST APIs

NLP / ML models

MLOps

System integration

Education

Advanced CS / data science degree

Financial services IT experience

Tools

Docker

Kubernetes

AWS

Azure

GCP

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description

Cognitive Computing Platform AI/ML Engineering

You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.

The Team

As part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelity's Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they.

The Expertise You Have

• Demonstrated Hands On Experience with the following is required, as well as leading teams implementing: Software development and delivery cycle
• Architecting large scale systems
• Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP
• NodeJS or Python
• REST APIs
• Experience with the following areas: Building and evaluating Natural Language Processing Related Machine Learning Models
• MLOps in automating Machine Learning Model services refreshing cycle
• Integrating Machine Learning Model services with existing runtime conversation handling system

Education / Certifications

Advanced education on computer science / data science related field or equivalent experience

• Relevant experience working in financial service industry focused on IT solutions
• Cloud (AWS, GCP, Azure etc....)

The Skills You Bring

• Your ability to lead teams from conception to production
• Your ability and desire to learn new technologies
• Your ability to synthesize business need into scalable technology solutions
• Your ability to work across organizations and preserve good outcomes
• Your desire and aptitude for learning new technology and approaches
• Your ability to operate in a polyglot development environment
• Your excellent verbal and written communication skills

The Value You Deliver

• Setting architecture direction of omni-channel experiences using novel technologies
• Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units
• Working across an empowered and autonomous organization to get the best outcomes
• Promoting a developer culture of quality / sustainability through automation
• Coaching team members to achieve organizational goals

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com Fidelity Investments is an equal opportunity employer.

Fidelity's Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category

Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.