Principal, AI/ML Engineer

Fidelity; Covington (VA); On-site; USD 150,000 - 230,000; Full time

Job summary

Fidelity is seeking a Principal AI/ML Engineer to join the Cognitive Computing Platform team. You will help build and support a platform enabling natural language conversations across Fidelity’s channels, collaborating with data scientists to deploy NLP models at enterprise scale.

You will work with DevOps practices, cloud technologies, and scalable architectures, leading cross-functional teams to deliver impactful solutions for Fidelity’s financial services ecosystem.

Qualifications

• Demonstrated hands-on experience with software development and delivery cycles.
• Architecting large-scale systems experience is required.
• Experience with cloud technologies (Docker, Kubernetes, AWS, Azure, GCP).
• Proficiency in NodeJS or Python.
• Experience designing and consuming REST APIs.
• Building and evaluating NLP-related ML models.
• Experience with MLOps automating ML model services refresh cycles.
• Integrating ML model services with existing runtime conversation handling systems.

Responsibilities

• Lead teams from conception to production.
• Architect scalable, enterprise-grade solutions.
• Collaborate across disciplines to deliver features on Fidelity platforms.
• Apply NLP/ML techniques to improve conversational experiences.
• Ensure quality, security, and operational excellence in delivery.

Skills

Team leadership

Continuous learning

Cross-functional collaboration

Polyglot development

Communication skills

System thinking

Education

Advanced CS/Data Science education or equivalent

Finance IT experience

Cloud experience (AWS, GCP, Azure)

Tools

Docker

Kubernetes

AWS

Azure

GCP

NodeJS

Python

REST APIs

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Cognitive Computing Platform AI/ML Engineering - Principal Engineer

You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.

The Role

We are looking for an experienced principal AI/ML engineer with interest towards supporting the growing need in the Cognitive Computing Platform Knowledge Enablement area.

On software engineering side, the candidate should have large scale enterprise software delivery experience, be familiar with Fidelity software delivery methodologies, DevOps tools, and best practices.

On ML Engineering side, the candidate will be working together with a group of full-time data scientists, experimenting with a variety of NLP data analysis methods, using a variety of machine learning tools and frameworks, building, and implementing models. Previous knowledge and experience in MLOps related area is highly preferred.

The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

The Team

As part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelity's Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they.

The Expertise You Have

• Demonstrated Hands On Experience with the following is required, as well as leading teams implementing:
  • Software development and delivery cycle
  • Architecting large scale systems
  • Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP
  • NodeJS or Python
  • REST APIs
  • Experience with the following areas:
    • Building and evaluating Natural Language Processing Related Machine Learning Models
    • MLOps in automating Machine Learning Model services refreshing cycle
    • Integrating Machine Learning Model services with existing runtime conversation handling system
• Education / Certifications
  • Advanced education on computer science / data science related field or equivalent experience
  • Relevant experience working in financial service industry focused on IT solutions
  • Cloud (AWS, GCP, Azure etc.)

The Skills You Bring

• Your ability to lead teams from conception to production
• Your ability and desire to learn new technologies
• Your ability to synthesize business need into scalable technology solutions
• Your ability to work across organizations and preserve good outcomes
• Your desire and aptitude for learning new technology and approaches
• Your ability to operate in a polyglot development environment
• Your excellent verbal and written communication skills

The Value You Deliver

• Setting architecture direction of omni-channel experiences using novel technologies
• Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units
• Working across an empowered and autonomous organization to get the best outcomes
• Promoting a developer culture of quality / sustainability through automation
• Coaching team members to achieve organizational goals

Fidelity's Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.