Senior AI Engineer – Production & Client Delivery

Groundswell; Massachusetts; On-site; USD 150,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision

4% 401K match

Paid time off

Tuition reimbursement

Flexible schedule

On-site gym

Childcare option

Job summary

Groundswell is seeking an experienced engineer to turn ambiguous business problems into practical AI solutions. This client-facing role involves designing, building, and deploying AI capabilities in production, balancing accuracy, cost, and latency, and ensuring governance and traceability throughout the lifecycle.

You will work with stakeholders to define success, determine when AI is appropriate, and mentor engineers while delivering end-to-end capabilities including prompts, retrieval, APIs,

Qualifications

• 7+ years building and shipping production software.
• 2+ years building apps integrating large language models.
• Experience evaluating AI system quality with metrics.
• Strong programming in Python, TypeScript or SQL across full app.
• Lead requirements conversations with non-technical stakeholders.
• Explain tradeoffs between accuracy, cost, latency and complexity.
• Excellent written communication for client-facing docs.
• Ability to work with minimal direction in ambiguity.
• U.S. Citizenship and ability to obtain/maintain clearance.

Responsibilities

• Lead discovery with stakeholders to understand workflow and success criteria.
• Define measurable success criteria before building.
• Recommend against AI when a simpler solution suffices.
• Select AI pattern appropriate to the problem.
• Make and defend architecture decisions for where workloads run.
• Build complete capability including prompts, retrieval, APIs, UI.
• Create evaluation sets and measure against them with results.
• Decide when capability is production-ready and deployed.
• Operationalize with governance, logging, and traceability.
• Produce client-facing documentation and design rationale.
• Monitor quality, cost, latency, and drift after launch.
• Mentor engineers and raise team judgment; contribute reusable patterns.

Skills

Software development

LLM integration

Python

TypeScript

SQL

Requirements gathering

Architecture tradeoffs

Documentation

Mentoring

Federal clearance

Education

Master's degree in Data Science / CS

Tools

AWS Bedrock

Azure OpenAI

Appian

OutSystems

Mendix

Power Platform

ServiceNow

Salesforce

Job description

Groundswell is seeking an experienced engineer to turn ambiguous business problems into practical AI solutions. This client-facing role involves designing, building, and deploying AI capabilities in production, balancing accuracy, cost, and latency, and ensuring governance and traceability throughout the lifecycle.

You will work with stakeholders to define success, determine when AI is appropriate, and mentor engineers while delivering end-to-end capabilities including prompts, retrieval, APIs,