Senior AI Engineer: Agentic AI Platform

Socket.dev

Raleigh (NC)

On-site

USD 140,000 - 210,000

Full time

2 days ago

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Job summary

American Express is seeking a Senior AI Engineer II – Agentic AI to build production-grade agentic AI systems powering customer and enterprise experiences. You will own the technical shape of problems, lead cross-team work, and shape the AI platform with focus on reliability, security, and performance.

You will work with a small, capable team spanning architects, product, UX, data science, and engineering to deliver scalable solutions.

Qualifications

6+ years building large-scale backend or distributed systems in production.
Shipped LLM-powered features to real users and can discuss what broke and how you diagnosed it.
Strong TypeScript or Go, and comfort working across both.

Responsibilities

Lead the technical design of new agent capabilities from concept to shipped system.
Build and operate services end-to-end, from event triggers to persisted results.
Extend and shape our shared agent framework: orchestration, tool use, structured generation, observability.
Design and tune RAG and embedding pipelines within our vector search.</br>Design evals for new agent behaviours and gate prompts.
Own reliability: failure classification, idempotency, DLQ handling, and rollout safety for AI features in production.
Set the standard in design review and code review, mentoring engineers ramping onto the AI stack.
Evaluate emerging models and techniques and fold the ones that earn their keep into the platform.