Senior AI Enablement Engineer

Kong Inc.; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

KongHQ is seeking an AI Enablement Specialist to help scale the integration of AI into everyday business workflows across Sales, Marketing, Finance, HR, and more. You will be hands-on with teams, building tools that address real bottlenecks and drive measurable time savings.

You'll mentor colleagues, develop internal AI governance, and translate cutting-edge AI developments into practical applications for the company's operations. This role offers ownership and direct impact at scale.

Qualifikationen

• 5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.
• Track record of building AI-powered tools, automations, or workflows that changed how real work gets done— with specific examples you can speak to.
• Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.
• Clear, concise communication skills — you can explain a technical concept to someone who's never thought about it before, without talking down to them.
• Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start.
• Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.

Aufgaben

• Spend time inside business teams to understand how they actually work — their tools, processes, pain points, and highest-priority outputs.
• Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
• Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice — moving them from early experimentation to confident, independent use.
• Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.
• Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
• Set documentation standards for the team — every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.
• Help develop the company's internal AI governance standards in partnership with IT, Security, and Engineering.
• Mentor junior team members and interns, giving them hands-on experience and clear feedback.
• Stay current on AI developments and translate what's relevant into practical applications for the company's business context.

Kenntnisse

Cross-functional work

AI tool development

Coaching & mentoring

Clear communication

Self-direction

IT/business operations experience

Tools

Claude

Claude Code

MCPs

LLM APIs

Workflow automation platforms

Okta

Slack

Google Workspace

Salesforce

Jira

Freshservice

Jobbeschreibung

KongHQ is seeking an AI Enablement Specialist to help scale the integration of AI into everyday business workflows across Sales, Marketing, Finance, HR, and more. You will be hands-on with teams, building tools that address real bottlenecks and drive measurable time savings.

You'll mentor colleagues, develop internal AI governance, and translate cutting-edge AI developments into practical applications for the company's operations. This role offers ownership and direct impact at scale.