Senior AI-Driven UX Designer

Daikin Applied Americas Inc; Massachusetts; Hybrid; USD 90,000 - 153,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

PTO

401K match

Life insurance

Short/long-term disability

Paid holidays and vacation accrual

Parental leave and tuition assistance

Job summary

Daikin Applied is seeking a Sr Agentic UX Designer to design AI agent–assisted experiences and human–agent collaboration. You will translate complex capabilities into clear journeys, wireframes, and prototypes, guiding autonomy and oversight within a cross‑functional team.

The role is based in Minnesota (Plymouth) with hybrid or remote options. It offers a competitive base salary range of $90,000 to $153,300 plus a 10% bonus, along with comprehensive benefits and growth opportunities.

Qualifications

• Bachelors Degree or equivalent experience.
• 5+ years of experience in design of mobile, web and embedded user interfaces.
• Lead discovery activities and user testing.
• Significant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping.
• Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications.
• Strong communication, collaboration, and presentation skills.
• Expertise using Figma, Sketch, or the equivalent.
• Advanced knowledge of design systems and how to apply them, while still creatively solving design problems.
• Understanding of HTML, CSS, and other web technologies.
• Strong written and verbal command of the English language.
• Work visa sponsorship is not available for this position.

Responsibilities

• Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing
• Advocate the needs of the user, fostering a shared understanding of the customer-centric intersection between design, content, business and brand
• Facilitate customer discovery sessions to uncover user needs, preferences, and pain points
• Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback, to ensure alignment with real-world expectations
• Work iteratively and collaboratively with a cross-disciplinary team (product managers, software engineers, designers, researchers), using lean and agile methodologies to explore, test, and implement designs
• Lead end users, development team and partners with impact, and guide decision-making through a customer-focused approach rather than a ‘technology first’ mindset
• Develop comprehensive user journey maps and task flows to visualize end-to-end user experiences and foster a better understanding of customer behavior
• Sketch out low-fidelity wireframes, build interactive prototypes, and leverage Daikin Applied’s design system to deliver high fidelity mockups
• Lead design reviews to validate them with the design team, product managers, engineering teams, and business stakeholders
• Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data

Skills

Lead discovery

User testing

Information architecture

Interaction design

Communication skills

HTML/CSS knowledge

Education

Bachelor's Degree or equivalent experience

Tools

Figma

Sketch

Design systems

Job description

Daikin Applied is seeking a Sr Agentic UX Designer to design AI agent–assisted experiences and human–agent collaboration. You will translate complex capabilities into clear journeys, wireframes, and prototypes, guiding autonomy and oversight within a cross‑functional team.

The role is based in Minnesota (Plymouth) with hybrid or remote options. It offers a competitive base salary range of $90,000 to $153,300 plus a 10% bonus, along with comprehensive benefits and growth opportunities.