Senior AI-Driven Insurance Business Analyst

Capgemini; Atlanta (GA); Vor Ort; USD 80.000 - 95.000; Vollzeit

Zusammenfassung

Capgemini is seeking a seasoned Business Analyst to join our client-focused AI-enabled initiatives across Supplemental Insurance platforms. You will gather requirements, translate workflows into AI-ready rules, and partner with data scientists and engineers to shape use cases.

Based in Atlanta or other major U.S. hubs, this role offers exposure to Generative AI, Insurance domains, and cross-functional collaboration within Capgemini's global team.

Qualifikationen

• 7+ years of Business Analysis experience.
• 3+ years in Supplemental Insurance, Group Benefits, or Voluntary Benefits.
• Strong domain knowledge of Supplemental Health, Accident, Critical Illness, Disability, Hospital Indemnity, Claims, and Policy Administration.
• Experience with requirements gathering, process modeling, business rules, workflows, and user stories.
• Exposure to Generative AI, Agentic AI, Knowledge Management, or Intelligent Automation.
• Agile experience; CBAP, AAC, or SAFe certification is a plus.

Aufgaben

• Gather and document business requirements across Supplemental Insurance platforms and processes.
• Translate insurance workflows into AI-ready business rules, process flows, prompts, decision trees, knowledge models, and reusable assets.
• Partner with Business SMEs, Product Owners, Data Scientists, AI Engineers, and Architects to define AI use cases and success criteria.
• Support AI/GenAI solutions across Claims, Policy Administration, Enrollment, Billing, Customer Service, and Underwriting.
• Validate AI agent outputs against business requirements, acceptance criteria, and regulatory standards.
• Drive process improvement and automation using AI-enabled solutions.

Kenntnisse

Requirements gathering

Process modeling

User stories

Generative AI exposure

Agile experience

Tools

Majesco

Mainframe

AS400

Jobbeschreibung

Capgemini is seeking a seasoned Business Analyst to join our client-focused AI-enabled initiatives across Supplemental Insurance platforms. You will gather requirements, translate workflows into AI-ready rules, and partner with data scientists and engineers to shape use cases.

Based in Atlanta or other major U.S. hubs, this role offers exposure to Generative AI, Insurance domains, and cross-functional collaboration within Capgemini's global team.