AI-Enabled Insurance Business Analyst

Capgemini; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

401(k) retirement plan

Life and disability insurance

Employee assistance program

Job summary

Capgemini is seeking a senior Business Analyst in New York to drive AI-enabled insurance initiatives. You will gather requirements, model workflows, and collaborate with data scientists, AI engineers, and product owners to translate business needs into AI-ready assets.

You will support Claims, Policy Administration, Enrollment, Billing, and Customer Service while ensuring regulatory compliance. Strong insurance domain knowledge is preferred.

Qualifications

• 7+ years of business analysis experience.
• Experience gathering and documenting requirements across insurance platforms.
• Exposure to Generative AI, AI agents, or intelligent automation initiatives.

Responsibilities

• Gather and document business requirements across Supplemental Insurance platforms and processes.
• Translate insurance workflows into AI-ready business rules, process flows, prompts, and knowledge models.
• Partner with SMEs, Product Owners, Data Scientists, AI Engineers, and Architects to define AI use cases and success criteria.
• Support AI/GenAI solutions across Claims, Policy Administration, Enrollment, Billing, Customer Service, and Underwriting.
• Validate AI outputs against requirements, acceptance criteria, and regulatory standards.
• Drive process improvement and automation using AI-enabled solutions.

Skills

Business analysis

Requirements gathering

AI/GenAI familiarity

Tools

Majesco

Mainframe

AS400

Job description

Capgemini is seeking a senior Business Analyst in New York to drive AI-enabled insurance initiatives. You will gather requirements, model workflows, and collaborate with data scientists, AI engineers, and product owners to translate business needs into AI-ready assets.

You will support Claims, Policy Administration, Enrollment, Billing, and Customer Service while ensuring regulatory compliance. Strong insurance domain knowledge is preferred.