Senior AI Development & Agent Ops Engineer

Dell GmbH; Hopkinton (MA); On-site; USD 144,000 - 198,000; Full time

Job summary

Dell Technologies in Hopkinton, MA is seeking a Senior Software Engineer for AI Development & Agent Ops to design, build, and scale services used by thousands of engineers deploying AI-enabled workflows.

You will collaborate with product, architecture, security and infra teams to define standards, implement CI/CD integrations, and drive platform improvements that accelerate AI software delivery while maintaining governance and reliability.

Qualifications

• 5+ years in a software engineering role.
• Hands-on with CI/CD, DevOps, and tooling.
• Ability to analyze ambiguous problems and deliver outputs.
• Experience collaborating across engineering, product, security and infra.
• Strong written and verbal communication skills.

Responsibilities

• Engineer and operate agentic harness with CI/CD integrations and MCP integrations.
• Manage agent lifecycle: versioning, testing, validation, deployment, and release in the enterprise registry.
• Build shared services, tooling, and cross-platform integrations for adoption consistency.
• Define standards for knowledge base content, metadata, and accessibility.
• Drive best practices: automation, testing, observability, and reliability improvements.

Skills

CI/CD

DevOps

Cross-functional

Communication

Ambiguity handling

Tools

Windsurf/Codeium

Claude Code

GitHub Copilot

Cursor

Job description

Dell Technologies in Hopkinton, MA is seeking a Senior Software Engineer for AI Development & Agent Ops to design, build, and scale services used by thousands of engineers deploying AI-enabled workflows.

You will collaborate with product, architecture, security and infra teams to define standards, implement CI/CD integrations, and drive platform improvements that accelerate AI software delivery while maintaining governance and reliability.