Senior Principal Software Engineer, AI Agent Ops & Scale

Dell GmbH; Hopkinton (MA); Hybrid; USD 196,000 - 270,000; Full time

Job summary

Dell Technologies, Hopkinton MA or Austin TX, seeks a Senior Principal Software Engineer to lead AI development & agent ops. You will design, build, and refine services and platforms enabling ~9,000 engineers to work with AI agents at scale, shaping the enterprise SDLC transformation.

Role focuses on building scalable, secure AI-enabled development tools, collaborating with product, security, and infrastructure teams, and driving platform performance and developer experience.

Qualifications

• 10+ years in a software engineering, platform engineering, security engineering, or related technical leadership role.
• Strong hands-on experience with AI-assisted software development, LLMs, agentic systems, AI development platforms, and modern software engineering practices.
• Demonstrated experience working with Product Security, Cybersecurity, Risk, Compliance, or Governance teams to deliver secure enterprise software solutions and platforms.
• Practical understanding of secure software development practices, threat modeling, identity and access management, application security, and software supply chain security.
• Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders.
• Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs including analyses, prototypes, specifications, or frameworks.
• Strong written and verbal communication skills, with the ability to translate technical complexity into clear documentation for both technical and non-technical audiences.

Responsibilities

• Develop and manage the agent lifecycle framework, including agent versioning, testing, validation, security review readiness, deployment processes, and release management within the enterprise agent registry.
• Build and maintain shared services, reusable frameworks, developer tooling, and cross-platform integrations that accelerate adoption of AI agents while ensuring consistency, security, and compliance across product and engineering teams.
• Partner closely with Product Security, Cybersecurity, Legal, Risk, Compliance, and Infrastructure teams to incorporate security requirements and controls into agentic development workflows and platforms.
• Collaborate with cross-functional stakeholders to identify and address AI-specific security risks, including prompt injection, data exposure, agent permissions, secure tool usage, and external integrations.
• Define, implement, and maintain standards for knowledge base content, metadata, structure, accessibility, and access controls to ensure trusted and secure inputs for agentic systems and workflows.
• Drive engineering best practices across the agentic ecosystem, including automation, testing, observability, reliability, security-by-design principles, and continuous improvement of platform performance and developer experience.

Skills

AI development

LLMs

Agentic systems

AI development platforms

Tools

Windsurf/Codeium

Claude Code

GitHub Copilot

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Job description

Dell Technologies, Hopkinton MA or Austin TX, seeks a Senior Principal Software Engineer to lead AI development & agent ops. You will design, build, and refine services and platforms enabling ~9,000 engineers to work with AI agents at scale, shaping the enterprise SDLC transformation.

Role focuses on building scalable, secure AI-enabled development tools, collaborating with product, security, and infrastructure teams, and driving platform performance and developer experience.