Senior AI Change Enablement Lead (Remote)

Optum; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

Optum in the United States seeks an AI Change Enablement Lead to translate AI vision into measurable adoption outcomes, scaling enterprise AI strategies with a senior AI Director. You will design, deploy, and embed AI tools across business functions to deliver real value.

You’ll telecommute from anywhere in the U.S., partnering with tool vendors, defining success metrics, and driving adoption through learning programs, readiness assessments, and executive-ready updates.

Qualifications

• 8+ years in enterprise change enablement or transformation roles.
• 5+ years supporting large-scale technology or digital adoption.
• 3+ years developing metrics and consumable result communications for learning and adoption support.

Responsibilities

• Partner with the AI Enablement Director to execute enterprise AI adoption strategy and priorities.
• Design, develop, and deploy AI-powered solutions to address complex business challenges with an emphasis on responsible use of AI.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across business functions.
• Scope and evaluate emerging tools and trends across Anthropic, OpenAI, Microsoft, Eva, and leading technologies to inform solution design and strategic innovation.
• Support learning and skill-building initiatives to drive adoption strategy implementation for AI tools.
• Contribute to and maintain prompt libraries, toolkits, guidance, and best practices across the organization.
• Conduct audience analysis, develop persona change tactics, and perform adoption consultations and readiness assessments.
• Establish methods and metrics for tracking usage, behavior, and value realization indicators to drive continuous improvement.
• Program manage AI learning pilots including intake, prioritization, success criteria, metrics, and scale/stop recommendation.
• Embed AI behaviors into operating rhythms such as MBRs, planning cycles, and leader expectations.
• Work directly with AI tool vendors to coordinate learning opportunities and advise on instructional design for learning delivery.
• Collaborate with organizational communications to ensure AI productivity tool learning opportunities are socialized effectively.
• Create executive-ready materials and updates to support CIO and AI leadership decision-making.

Skills

Change enablement experience

Technology adoption

Leadership influence

Education

Bachelor’s degree in Technology, Business, Communications, or a related field

Tools

Microsoft 365 Copilot

ChatGPT

Claude Chat

Job description

Optum in the United States seeks an AI Change Enablement Lead to translate AI vision into measurable adoption outcomes, scaling enterprise AI strategies with a senior AI Director. You will design, deploy, and embed AI tools across business functions to deliver real value.

You’ll telecommute from anywhere in the U.S., partnering with tool vendors, defining success metrics, and driving adoption through learning programs, readiness assessments, and executive-ready updates.