Senior AI Programs Strategy Lead

Dell; Hopkinton (MA); On-site; USD 209,000 - 271,000; Full time

Job summary

Dell Technologies is seeking a Senior Consultant to drive AI program initiatives across Services Operations, collaborating with IT, security, and business leaders to deliver scalable deployments. You will translate needs, clear roadblocks, and establish governance structures from the ground up, reporting progress to senior stakeholders.

You will operate with urgency, build alignment across functions, and ensure governance and change management practices scale with growing AI initiatives.

Qualifications

• 15+ years of related experience with a Bachelor's degree, or 12+ years with a Master's, or 8+ years with a PhD.
• Experience driving strategic progress across multiple business units or functions.
• Experience with or alongside technical teams in a non-hands-on capacity, with technical fluency.

Responsibilities

• Act as an AI Translator for Global Services Operations and translate needs to IT, Security and other groups.
• Coordinate planning and execution across multiple AI agent deployment projects.
• Partner with leaders to reimagine how work gets done.
• Clear technical and organizational roadblocks with IT and security teams.
• Establish governance, reporting rhythms, and change management practices for scale.
• Translate technical progress into business terms for executives.
• Drive progress through influence with non-reporting leaders.
• Operate with urgency and integrity in a fast-moving AI environment.

Skills

Executive communication

Influence without authority

Cross-functional collaboration

Strategic program leadership

IT and security collaboration

Education

Bachelor's degree or higher

Job description

Dell Technologies is seeking a Senior Consultant to drive AI program initiatives across Services Operations, collaborating with IT, security, and business leaders to deliver scalable deployments. You will translate needs, clear roadblocks, and establish governance structures from the ground up, reporting progress to senior stakeholders.

You will operate with urgency, build alignment across functions, and ensure governance and change management practices scale with growing AI initiatives.