Senior AI Agent Architect - Transforming Customer Service

Compunnel, Inc.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Compunnel, Inc. is seeking a Senior AI Agent Architect in Dallas, Texas. You will lead the transformation of customer service by managing AI solutions, focusing on enhancing customer experiences. Your responsibilities include guiding clients during implementation, tailoring conversational AI workflows, and ensuring optimal performance of AI agents. The ideal candidate will have over 3 years of experience in conversation design, strong project management skills, and a deep understanding of LLMs and user interaction patterns. Join us to innovate and maximize the value of AI in customer service.

Qualifications

• 3+ years of experience in conversation design and AI agent development.
• Strong project and stakeholder management skills.
• Ability to analyze customer requirements for LLM prompts.

Responsibilities

• Guide customers through AI Agent implementation phases.
• Analyze customer requirements and tailor prompts.
• Ensure seamless system integration for AI agents.

Skills

Conversation design

AI agent development

Project management

Stakeholder management

Prompt engineering

Data structures understanding

Attention to detail

Job description

Compunnel, Inc. is seeking a Senior AI Agent Architect in Dallas, Texas. You will lead the transformation of customer service by managing AI solutions, focusing on enhancing customer experiences. Your responsibilities include guiding clients during implementation, tailoring conversational AI workflows, and ensuring optimal performance of AI agents. The ideal candidate will have over 3 years of experience in conversation design, strong project management skills, and a deep understanding of LLMs and user interaction patterns. Join us to innovate and maximize the value of AI in customer service.