Senior AI Agent Architect - Enterprise Integrations

Annapurna; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Annapurna is seeking a Senior Agent Architect in New York to lead the design and implementation of end-to-end AI agent architectures in enterprise settings. You will integrate with CRMs, ERPs, ticketing systems, and contact centers while ensuring reliability and scalability.

You will collaborate with engineering teams on complex integration scenarios, design LLM prompts, govern conversational workflows, and tune voice outputs to align with client branding.

Qualifications

• Design end-to-end AI agent architectures for enterprise deployments.
• Build and configure integrations with APIs and integration platforms.
• Translate customer requirements into prompts and conversational behaviours.

Responsibilities

• Design end-to-end architectures for AI agent deployments and integrations.
• Collaborate with engineers on custom integration scenarios.
• Apply testing to validate architecture and reliability.
• Translate customer workflows into structured conversational components.
• Tune voice output and SSML to match brand standards.
• Work with Product, Solution Engineering, Sales and customers to deploy solutions.
• Create best practices and guides for agent architecture.

Skills

Architecture design

APIs & Integrations

LLM prompting

Conversations workflow

SSML & voice tuning

Stakeholder management

Documentation & thought leadership

Job description

Annapurna is seeking a Senior Agent Architect in New York to lead the design and implementation of end-to-end AI agent architectures in enterprise settings. You will integrate with CRMs, ERPs, ticketing systems, and contact centers while ensuring reliability and scalability.

You will collaborate with engineering teams on complex integration scenarios, design LLM prompts, govern conversational workflows, and tune voice outputs to align with client branding.