Senior Aging Care Manager — Protective Services

Commonwealth of Pennsylvania; Johnstown (Cambria County); On-site; USD 68,000 - 94,000; Full time

Job summary

Lehigh County Area Agency on Aging is seeking an Aging Care Manager 3 to protect vulnerable seniors and provide protective services under the Older Adult Protective Services Act. The role involves investigation, information gathering, client guidance, collaboration with partners, and thorough documentation.

Applicants must meet experience/training requirements and residency guidelines; PA preference may apply.

Qualifications

• Minimum Experience and Training Requirements: One year as an Aging Care Manager 2 or Aging Program Assessor; or one and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or an equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Responsibilities

• Case Investigation: Review and investigate referrals and reports to determine each client's level of risk and eligibility for services
• Information Gathering: Obtain psychological and medical assessments and financial details from clients, their families, and professional contacts
• Client Assistance: Provide guidance to older adults and their families to help resolve problems, address client needs, and improve their circumstances
• Professional Collaboration: Work with other staff, agencies, and community partners through home visits, conferences, and meetings to support effective service delivery
• Documentation: Maintain accurate records, reports, and entries for all case actions, details, and outcomes in the standardized computer system
• Court Intervention Support: Prepare documentation for cases that may require legal action such as guardianship or other protective interventions

Education

Bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field

Job description

Lehigh County Area Agency on Aging is seeking an Aging Care Manager 3 to protect vulnerable seniors and provide protective services under the Older Adult Protective Services Act. The role involves investigation, information gathering, client guidance, collaboration with partners, and thorough documentation.

Applicants must meet experience/training requirements and residency guidelines; PA preference may apply.