Senior Aging AR Specialist — Denials & Collections Lead

Park-West-Health-Systems,-Inc; Baltimore (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Park West Health System is seeking a Lead Aging Accounts Receivable Specialist to oversee follow-up and resolution of patient and payer balances. You will monitor aging reports, lead denial management efforts, and collaborate with billing teams and payers to ensure timely reimbursement and reduce uncompensated care.

In this role, you will guide staff on AR workflows, work with clinical teams to address root causes of billing delays, and ensure compliance with payer requirements and

Qualifications

• 5+ years of experience in medical billing or revenue cycle environment.
• 5+ years of experience in customer service, patient relations, or a related healthcare support role.
• Experience in Federally Qualified Health Center (FQHC) or community health setting preferred.
• Experience using electronic health record (EHR) and practice management systems.
• Proficiency with computer systems, including electronic billing and practice management platforms.

Responsibilities

• Monitor aging reports to identify delinquent accounts and take action to collect balances.
• Lead denial management, payer trends, and complex claim resolution efforts.
• Coordinate with front-end, clinical teams, and external payers to address root causes of delays.
• Perform daily charge entry for patient accounting and related functions.
• Verify insurance coverage and assist with patient billing questions.
• Submit billing to insurance payers and follow up on delinquent claims and past due invoices.

Skills

A/R follow-up

denial management

payer resolution

data analysis

time management

problem solving

customer service

Education

High school diploma or equivalent

Tools

EHR systems

Practice management software

Electronic billing systems

Job description

Park West Health System is seeking a Lead Aging Accounts Receivable Specialist to oversee follow-up and resolution of patient and payer balances. You will monitor aging reports, lead denial management efforts, and collaborate with billing teams and payers to ensure timely reimbursement and reduce uncompensated care.

In this role, you will guide staff on AR workflows, work with clinical teams to address root causes of billing delays, and ensure compliance with payer requirements and