Senior Aftermarket Sales Manager, U.S. Team

Laitram LLC; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Intralox, a division of Laitram, is seeking a Director of Commercial Services to lead a distributed team of five account managers across the U.S. and align with regional leaders on forecasting, tools, and strategic customers.

You will translate business priorities into actionable commercial plans, coach leaders, drive cross-functional collaboration, and own the revenue forecast for plastics, procurement, and parts. Travel up to 35% is expected.

Qualifications

• Bachelor’s degree in business, marketing, engineering, or related field, or equivalent practical experience.
• 7+ years in commercial management, account management, business development, service sales, or similar.
• 3+ years leading and developing a sales or account management team.
• Experience translating business goals into commercial priorities via planning, forecasting, and opportunity management.
• Proven ability to coach others through complex customer opportunities and escalations.
• Strong communicator who can influence across teams, regions, and levels without direct authority.
• Willingness to travel up to 35%.

Responsibilities

• Lead, coach, and develop account managers across the U.S. to manage opportunities and relationships.
• Set priorities, expectations, and MBOs aligned with business goals.
• Lead planning translating priorities into commercial goals for the team.
• Develop commercial service plans, pricing models, and opportunities to accelerate value creation.
• Act as escalation point for customer and account manager needs, remove roadblocks and align cross-functionally.
• Own the global commercial services revenue forecast and lead U.S. forecasting for plastics, procurement, Intralox parts, and LCS capacity.
• Contribute to high-value contract negotiations with customers and partners.
• Translate KPIs, customer feedback and industry trends into service improvements.]
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Skills

People leadership

Forecasting

Cross-functional collaboration

Stakeholder management

Communication skills

Education

Bachelor’s degree in business/related field

Job description

Intralox, a division of Laitram, is seeking a Director of Commercial Services to lead a distributed team of five account managers across the U.S. and align with regional leaders on forecasting, tools, and strategic customers.

You will translate business priorities into actionable commercial plans, coach leaders, drive cross-functional collaboration, and own the revenue forecast for plastics, procurement, and parts. Travel up to 35% is expected.