Senior Aerospace Program Operations Leader

Prattwhitney; Santa Isabel (PR); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation for newly hire

Generous 401(k) with employer matching

Job summary

Collins Aerospace is seeking a Senior Program Operations Supervisor to lead the Operations Program Management team and drive cross-functional execution across Operations, Planning, Engineering, Quality, Materials, and Supply Chain. You will develop recovery strategies, lead customer reviews, and ensure program performance meets delivery and quality targets. This onsite role is based in Santa Isabel, PR.

Residency in Puerto Rico required; relocation not offered. U.S.

Qualifications

• University degree or equivalent required; advanced degree preferred.
• Minimum 5 years of relevant program operations experience.
• Proven ability to communicate effectively in English and Spanish (verbal and written).
• U.S. citizenship or eligibility required for program access.

Responsibilities

• Supervise and lead a team of Operations Program Leads across multiple customer programs.
• Develop and execute recovery plans for overdue items with clear owners and timelines.
• Present program performance, recovery plans, and risks to leadership and customers.
• Monitor metrics and drive actions to improve delivery and customer satisfaction.
• Lead customer visits and coordinate cross-functional activities to ensure engagement success.
• Coordinate with Operations, Planning, Engineering, Quality, Materials and Supply Chain to meet commitments.
• Drive engineering changes, change requests, and configuration updates to prevent supply disruptions.
• Conduct regular program reviews and communicate progress, priorities, and mitigations.
• Mentor team members and support workload prioritization and continuous improvement initiatives.
• Prepare executive dashboards and reports, identifying operational risks and corrective actions.

Skills

Leadership

Program management

Cross-functional collaboration

Bilingual communication (EN/ES)

Education

University degree or equivalent

Advanced degree in related field

Tools

SAP

Job description

Collins Aerospace is seeking a Senior Program Operations Supervisor to lead the Operations Program Management team and drive cross-functional execution across Operations, Planning, Engineering, Quality, Materials, and Supply Chain. You will develop recovery strategies, lead customer reviews, and ensure program performance meets delivery and quality targets. This onsite role is based in Santa Isabel, PR.

Residency in Puerto Rico required; relocation not offered. U.S.