Senior Adobe CJA Developer: Customer Journey Analytics

Ernst & Young Oman; Jacksonville (FL); On-site; USD 103,000 - 188,000; Full time

Benefits offered by this job

Hybrid/Remote work options

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a talented Adobe CJA Developer Senior Consultant to join its Marketing Transformation team. You will design, develop, and implement analytics solutions using Adobe Customer Journey Analytics to drive customer insights and optimize marketing strategies.

You’ll lead client engagements, gather requirements, and deliver dashboards and reports that communicate key insights to stakeholders. The role requires strong data analytics background, experience with Adobe CJA, and ability to work

Qualifications

• Bachelor’s degree (4-year) required.
• Typically, 2–4 years relevant experience.
• Proven experience with Adobe Customer Journey Analytics or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (SQL, Python, R) and data visualization software (Tableau, Power BI).
• Regular travel may be required to meet with clients.

Responsibilities

• Design and develop analytics solutions using Adobe CJA to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members and foster collaboration.
• Collaborate with clients to gather and analyze requirements to meet their needs.
• Design and develop user interfaces that are functional and enhance user experience.
• Write clean, maintainable code and create specifications supporting business objectives.

Skills

Analytical thinking

Communication skills

Mentoring

Education

Bachelor’s degree

Tools

Adobe CJA

SQL

Python

R

Tableau

Power BI

Job description

EY is seeking a talented Adobe CJA Developer Senior Consultant to join its Marketing Transformation team. You will design, develop, and implement analytics solutions using Adobe Customer Journey Analytics to drive customer insights and optimize marketing strategies.

You’ll lead client engagements, gather requirements, and deliver dashboards and reports that communicate key insights to stakeholders. The role requires strong data analytics background, experience with Adobe CJA, and ability to work