Senior Adobe CJA Analytics Architect

Ernst & Young Oman; Baltimore (MD); On-site; USD 103,000 - 188,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) plan

Job summary

EY is seeking a Senior Adobe CJA Developer to design, develop, and implement analytics solutions that drive customer insights for marketing transformations. You will lead analytics projects, collaborate with cross-functional teams, and mentor junior members while delivering actionable insights.

The role emphasizes Adobe CJA configuration, data collection strategies, and creating dashboards to communicate findings to stakeholders. Travel to meet clients may be required in a hybrid environment.

Qualifications

• Bachelor’s degree required (4-year degree).
• Typically, no less than 2–4 years relevant experience.
• Proven experience with Adobe Customer Journey Analytics or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (e.g., Tableau, Power BI).
• Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders.

Responsibilities

• Design and develop analytics solutions using Adobe Customer Journey Analytics to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across various marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members, fostering a culture of collaboration and continuous learning.
• Collaborate with clients to gather and analyze requirements, ensuring that the final product meets their needs.
• Design and develop user interfaces that are not only functional but also enhance user experience.
• Write clean, maintainable code and creating specifications that support business objectives.

Skills

Adobe CJA

Analytics

UI design

Data visualization

Dashboards

Client engagement

Agile

Education

Bachelor's degree

Tools

SQL

Python

R

Tableau

Power BI

Job description

EY is seeking a Senior Adobe CJA Developer to design, develop, and implement analytics solutions that drive customer insights for marketing transformations. You will lead analytics projects, collaborate with cross-functional teams, and mentor junior members while delivering actionable insights.

The role emphasizes Adobe CJA configuration, data collection strategies, and creating dashboards to communicate findings to stakeholders. Travel to meet clients may be required in a hybrid environment.