Senior Administrative Support & Office Operations Lead

State of Iowa - Executive Branch; Waterloo (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health, Dental, Vision Insurance

IPERS Retirement

Flexible Spending Accounts

Life Insurance

Employee Assistance Programs

Employee Discount Programs

Job summary

The Waterloo Probation/Parole Office is seeking an Administrative Support Assistant 3 to provide advanced administrative support, including communications, scheduling, document prep, and data entry with specialized terminology. The role requires interpreting program guidelines, coordinating office operations, and maintaining accurate files related to licensure/certification.

The State of Iowa offers a comprehensive benefits package with health, dental, vision insurance, IPERS, paid time off, and

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• Thirty semester hours of accredited college coursework equals one year of full-time experience.
• State executive branch experience: six months as Administrative Support Assistant 2 or eighteen months as Administrative Support Assistant 1.

Responsibilities

• Manage communications, scheduling, document preparation, supply management, and property assignment.
• Interpret and apply technical program guidelines; lead office support operations.
• Data entry involving extensive legal, medical, law enforcement, or scientific terminology.
• Reviewing and authorizing or rejecting requests or applications for licensure/certification.

Skills

General office experience

Data entry

Clerical work

Education

Two years of college coursework (30 semester hours) or equivalent

Job description

The Waterloo Probation/Parole Office is seeking an Administrative Support Assistant 3 to provide advanced administrative support, including communications, scheduling, document prep, and data entry with specialized terminology. The role requires interpreting program guidelines, coordinating office operations, and maintaining accurate files related to licensure/certification.

The State of Iowa offers a comprehensive benefits package with health, dental, vision insurance, IPERS, paid time off, and